openapi: 3.0.3 info: title: 'The Orbit4 API' description: '' version: 1.0.0 servers: - url: 'https://api.orbit4.org' paths: /v1/assets: get: summary: 'Search for assets.' operationId: searchForAssets description: "This endpoint allows you to search for assets within the specified gym operator account. You can filter the\nresults by club specifying the user_id and other optional parameters." parameters: - in: query name: user_id description: 'The ID of the gym operator the assets belong to. If not provided, assets from all linked gym operators will be returned.' example: 2.0 required: false schema: type: integer description: 'The ID of the gym operator the assets belong to. If not provided, assets from all linked gym operators will be returned.' example: 2.0 - in: query name: search description: 'Search for assets by qr_code, brand, range, or product name.' example: null required: false schema: type: string description: 'Search for assets by qr_code, brand, range, or product name.' example: null - in: query name: qr_code description: 'Filter assets by qr code.' example: null required: false schema: type: string description: 'Filter assets by qr code.' example: null - in: query name: serial_number description: 'Filter assets by serial number.' example: null required: false schema: type: string description: 'Filter assets by serial number.' example: null - in: query name: metadata description: 'Filter results by metadata. Replace metadata_key with the key of the metadata you want to filter by.' example: null required: false schema: type: string description: 'Filter results by metadata. Replace metadata_key with the key of the metadata you want to filter by.' example: null - in: query name: page description: 'The page number of results to be returned.' example: null required: false schema: type: integer description: 'The page number of results to be returned.' example: null - in: query name: per_page description: 'The number of results to be returned for each page of results.' example: null required: false schema: type: integer description: 'The number of results to be returned for each page of results.' example: null - in: query name: sort description: "Results can be sorted by the following fields:\n\n\n\nThe default sorting order is ascending, but the direction can be reversed by prefixing a dash (-) like so: `?sort=-id`" example: null required: false schema: type: string description: "Results can be sorted by the following fields:\n\n\n\nThe default sorting order is ascending, but the direction can be reversed by prefixing a dash (-) like so: `?sort=-id`" example: null responses: 200: description: '' content: application/json: schema: type: object example: data: - id: 1 brand: 'Hammer Strength' range: 'Plateloaded Iso-Lateral' product: 'Seated Leg Press' product_id: 5 qr_code: O4-549 serial_number: MSN-835 installation_date: '2023-02-11T13:00:40.000000Z' manufacturing_date: '2022-02-11T13:00:40.000000Z' warranty_end_date: '2028-02-11T13:00:40.000000Z' deprecation_date: '2031-02-11T13:00:40.000000Z' current_spend: £0 max_spend: '£4,763.20' fitness_product: 1 has_odometer: 0 residual_price: £142.80 image: null metadata: [] created_at: '2026-02-11T13:00:40+00:00' - id: 2 brand: Technogym range: 'Excite JOG 700 LED' product: Treadmill product_id: 4 qr_code: O4-202 serial_number: MSN-097 installation_date: '2023-02-11T13:00:40.000000Z' manufacturing_date: '2022-02-11T13:00:40.000000Z' warranty_end_date: '2028-02-11T13:00:40.000000Z' deprecation_date: '2031-02-11T13:00:40.000000Z' current_spend: £0 max_spend: '£9,810.03' fitness_product: 0 has_odometer: 0 residual_price: £719.84 image: null metadata: [] created_at: '2026-02-11T13:00:40+00:00' - id: 3 brand: 'Life Fitness' range: Signature product: 'Chest Press' product_id: 2 qr_code: O4-192 serial_number: MSN-884 installation_date: '2023-02-11T13:00:40.000000Z' manufacturing_date: '2022-02-11T13:00:40.000000Z' warranty_end_date: '2028-02-11T13:00:40.000000Z' deprecation_date: '2031-02-11T13:00:40.000000Z' current_spend: £0 max_spend: '£7,305.42' fitness_product: 1 has_odometer: 1 residual_price: £931.99 image: null metadata: [] created_at: '2026-02-11T13:00:40+00:00' - id: 4 brand: 'Hammer Strength' range: 'Plateloaded Iso-Lateral' product: 'Seated Leg Press' product_id: 5 qr_code: O4-641 serial_number: MSN-039 installation_date: '2023-02-11T13:00:40.000000Z' manufacturing_date: '2022-02-11T13:00:40.000000Z' warranty_end_date: '2028-02-11T13:00:40.000000Z' deprecation_date: '2031-02-11T13:00:40.000000Z' current_spend: £0 max_spend: '£2,986.85' fitness_product: 0 has_odometer: 1 residual_price: £142.80 image: null metadata: [] created_at: '2026-02-11T13:00:40+00:00' - id: 5 brand: 'Life Fitness' range: 'IC7 Spin Bike' product: 'Studio Bike' product_id: 1 qr_code: O4-240 serial_number: MSN-309 installation_date: '2023-02-11T13:00:40.000000Z' manufacturing_date: '2022-02-11T13:00:40.000000Z' warranty_end_date: '2028-02-11T13:00:40.000000Z' deprecation_date: '2031-02-11T13:00:40.000000Z' current_spend: £0 max_spend: '£3,712.61' fitness_product: 1 has_odometer: 0 residual_price: £683.78 image: null metadata: [] created_at: '2026-02-11T13:00:41+00:00' - id: 6 brand: 'Life Fitness' range: Signature product: 'Chest Press' product_id: 2 qr_code: O4-149 serial_number: MSN-982 installation_date: '2023-02-11T13:00:40.000000Z' manufacturing_date: '2022-02-11T13:00:40.000000Z' warranty_end_date: '2028-02-11T13:00:40.000000Z' deprecation_date: '2031-02-11T13:00:40.000000Z' current_spend: £0 max_spend: '£3,274.73' fitness_product: 0 has_odometer: 1 residual_price: £931.99 image: null metadata: [] created_at: '2026-02-11T13:00:41+00:00' - id: 7 brand: 'Life Fitness' range: 'IC7 Spin Bike' product: 'Studio Bike' product_id: 1 qr_code: O4-508 serial_number: MSN-902 installation_date: '2023-02-11T13:00:40.000000Z' manufacturing_date: '2022-02-11T13:00:40.000000Z' warranty_end_date: '2028-02-11T13:00:40.000000Z' deprecation_date: '2031-02-11T13:00:40.000000Z' current_spend: £0 max_spend: '£1,562.72' fitness_product: 1 has_odometer: 0 residual_price: £683.78 image: null metadata: [] created_at: '2026-02-11T13:00:41+00:00' - id: 8 brand: Technogym range: 'Excite JOG 700 LED' product: Treadmill product_id: 4 qr_code: O4-630 serial_number: MSN-470 installation_date: '2023-02-11T13:00:40.000000Z' manufacturing_date: '2022-02-11T13:00:40.000000Z' warranty_end_date: '2028-02-11T13:00:40.000000Z' deprecation_date: '2031-02-11T13:00:40.000000Z' current_spend: £0 max_spend: '£5,822.70' fitness_product: 0 has_odometer: 0 residual_price: £719.84 image: null metadata: [] created_at: '2026-02-11T13:00:41+00:00' - id: 9 brand: 'Life Fitness' range: 'IC7 Spin Bike' product: 'Studio Bike' product_id: 1 qr_code: O4-931 serial_number: MSN-826 installation_date: '2023-02-11T13:00:40.000000Z' manufacturing_date: '2022-02-11T13:00:40.000000Z' warranty_end_date: '2028-02-11T13:00:40.000000Z' deprecation_date: '2031-02-11T13:00:40.000000Z' current_spend: £0 max_spend: '£2,646.87' fitness_product: 1 has_odometer: 0 residual_price: £683.78 image: null metadata: [] created_at: '2026-02-11T13:00:41+00:00' - id: 10 brand: 'Life Fitness' range: 'IC7 Spin Bike' product: 'Studio Bike' product_id: 1 qr_code: O4-994 serial_number: MSN-518 installation_date: '2023-02-11T13:00:40.000000Z' manufacturing_date: '2022-02-11T13:00:40.000000Z' warranty_end_date: '2028-02-11T13:00:40.000000Z' deprecation_date: '2031-02-11T13:00:40.000000Z' current_spend: £0 max_spend: '£5,273.61' fitness_product: 1 has_odometer: 1 residual_price: £683.78 image: null metadata: [] created_at: '2026-02-11T13:00:41+00:00' links: first: 'https://api.orbit4.org/v1/assets?page=1' last: 'https://api.orbit4.org/v1/assets?page=1' prev: null next: null meta: current_page: 1 from: 1 last_page: 1 links: - url: null label: '« Previous' active: false - url: 'https://api.orbit4.org/v1/assets?page=1' label: '1' active: true - url: null label: 'Next »' active: false path: 'https://api.orbit4.org/v1/assets' per_page: 25 to: 10 total: 10 properties: data: type: array example: - id: 1 brand: 'Hammer Strength' range: 'Plateloaded Iso-Lateral' product: 'Seated Leg Press' product_id: 5 qr_code: O4-549 serial_number: MSN-835 installation_date: '2023-02-11T13:00:40.000000Z' manufacturing_date: '2022-02-11T13:00:40.000000Z' warranty_end_date: '2028-02-11T13:00:40.000000Z' deprecation_date: '2031-02-11T13:00:40.000000Z' current_spend: £0 max_spend: '£4,763.20' fitness_product: 1 has_odometer: 0 residual_price: £142.80 image: null metadata: [] created_at: '2026-02-11T13:00:40+00:00' - id: 2 brand: Technogym range: 'Excite JOG 700 LED' product: Treadmill product_id: 4 qr_code: O4-202 serial_number: MSN-097 installation_date: '2023-02-11T13:00:40.000000Z' manufacturing_date: '2022-02-11T13:00:40.000000Z' warranty_end_date: '2028-02-11T13:00:40.000000Z' deprecation_date: '2031-02-11T13:00:40.000000Z' current_spend: £0 max_spend: '£9,810.03' fitness_product: 0 has_odometer: 0 residual_price: £719.84 image: null metadata: [] created_at: '2026-02-11T13:00:40+00:00' - id: 3 brand: 'Life Fitness' range: Signature product: 'Chest Press' product_id: 2 qr_code: O4-192 serial_number: MSN-884 installation_date: '2023-02-11T13:00:40.000000Z' manufacturing_date: '2022-02-11T13:00:40.000000Z' warranty_end_date: '2028-02-11T13:00:40.000000Z' deprecation_date: '2031-02-11T13:00:40.000000Z' current_spend: £0 max_spend: '£7,305.42' fitness_product: 1 has_odometer: 1 residual_price: £931.99 image: null metadata: [] created_at: '2026-02-11T13:00:40+00:00' - id: 4 brand: 'Hammer Strength' range: 'Plateloaded Iso-Lateral' product: 'Seated Leg Press' product_id: 5 qr_code: O4-641 serial_number: MSN-039 installation_date: '2023-02-11T13:00:40.000000Z' manufacturing_date: '2022-02-11T13:00:40.000000Z' warranty_end_date: '2028-02-11T13:00:40.000000Z' deprecation_date: '2031-02-11T13:00:40.000000Z' current_spend: £0 max_spend: '£2,986.85' fitness_product: 0 has_odometer: 1 residual_price: £142.80 image: null metadata: [] created_at: '2026-02-11T13:00:40+00:00' - id: 5 brand: 'Life Fitness' range: 'IC7 Spin Bike' product: 'Studio Bike' product_id: 1 qr_code: O4-240 serial_number: MSN-309 installation_date: '2023-02-11T13:00:40.000000Z' manufacturing_date: '2022-02-11T13:00:40.000000Z' warranty_end_date: '2028-02-11T13:00:40.000000Z' deprecation_date: '2031-02-11T13:00:40.000000Z' current_spend: £0 max_spend: '£3,712.61' fitness_product: 1 has_odometer: 0 residual_price: £683.78 image: null metadata: [] created_at: '2026-02-11T13:00:41+00:00' - id: 6 brand: 'Life Fitness' range: Signature product: 'Chest Press' product_id: 2 qr_code: O4-149 serial_number: MSN-982 installation_date: '2023-02-11T13:00:40.000000Z' manufacturing_date: '2022-02-11T13:00:40.000000Z' warranty_end_date: '2028-02-11T13:00:40.000000Z' deprecation_date: '2031-02-11T13:00:40.000000Z' current_spend: £0 max_spend: '£3,274.73' fitness_product: 0 has_odometer: 1 residual_price: £931.99 image: null metadata: [] created_at: '2026-02-11T13:00:41+00:00' - id: 7 brand: 'Life Fitness' range: 'IC7 Spin Bike' product: 'Studio Bike' product_id: 1 qr_code: O4-508 serial_number: MSN-902 installation_date: '2023-02-11T13:00:40.000000Z' manufacturing_date: '2022-02-11T13:00:40.000000Z' warranty_end_date: '2028-02-11T13:00:40.000000Z' deprecation_date: '2031-02-11T13:00:40.000000Z' current_spend: £0 max_spend: '£1,562.72' fitness_product: 1 has_odometer: 0 residual_price: £683.78 image: null metadata: [] created_at: '2026-02-11T13:00:41+00:00' - id: 8 brand: Technogym range: 'Excite JOG 700 LED' product: Treadmill product_id: 4 qr_code: O4-630 serial_number: MSN-470 installation_date: '2023-02-11T13:00:40.000000Z' manufacturing_date: '2022-02-11T13:00:40.000000Z' warranty_end_date: '2028-02-11T13:00:40.000000Z' deprecation_date: '2031-02-11T13:00:40.000000Z' current_spend: £0 max_spend: '£5,822.70' fitness_product: 0 has_odometer: 0 residual_price: £719.84 image: null metadata: [] created_at: '2026-02-11T13:00:41+00:00' - id: 9 brand: 'Life Fitness' range: 'IC7 Spin Bike' product: 'Studio Bike' product_id: 1 qr_code: O4-931 serial_number: MSN-826 installation_date: '2023-02-11T13:00:40.000000Z' manufacturing_date: '2022-02-11T13:00:40.000000Z' warranty_end_date: '2028-02-11T13:00:40.000000Z' deprecation_date: '2031-02-11T13:00:40.000000Z' current_spend: £0 max_spend: '£2,646.87' fitness_product: 1 has_odometer: 0 residual_price: £683.78 image: null metadata: [] created_at: '2026-02-11T13:00:41+00:00' - id: 10 brand: 'Life Fitness' range: 'IC7 Spin Bike' product: 'Studio Bike' product_id: 1 qr_code: O4-994 serial_number: MSN-518 installation_date: '2023-02-11T13:00:40.000000Z' manufacturing_date: '2022-02-11T13:00:40.000000Z' warranty_end_date: '2028-02-11T13:00:40.000000Z' deprecation_date: '2031-02-11T13:00:40.000000Z' current_spend: £0 max_spend: '£5,273.61' fitness_product: 1 has_odometer: 1 residual_price: £683.78 image: null metadata: [] created_at: '2026-02-11T13:00:41+00:00' description: 'An array of paginated items.' items: type: object properties: id: type: integer example: 1 brand: type: string example: 'Hammer Strength' range: type: string example: 'Plateloaded Iso-Lateral' product: type: string example: 'Seated Leg Press' product_id: type: integer example: 5 qr_code: type: string example: O4-549 serial_number: type: string example: MSN-835 installation_date: type: string example: '2023-02-11T13:00:40.000000Z' manufacturing_date: type: string example: '2022-02-11T13:00:40.000000Z' warranty_end_date: type: string example: '2028-02-11T13:00:40.000000Z' deprecation_date: type: string example: '2031-02-11T13:00:40.000000Z' current_spend: type: string example: £0 max_spend: type: string example: '£4,763.20' fitness_product: type: integer example: 1 has_odometer: type: integer example: 0 residual_price: type: string example: £142.80 image: type: string example: null metadata: type: array example: [] created_at: type: string example: '2026-02-11T13:00:40+00:00' links: type: object properties: first: type: string example: 'https://api.orbit4.org/v1/assets?page=1' description: 'The first page URL.' last: type: string example: 'https://api.orbit4.org/v1/assets?page=1' description: 'The last page URL.' prev: type: string example: null description: 'The previous page URL.' next: type: string example: null description: 'The next page URL.' meta: type: object properties: current_page: type: integer example: 1 description: 'Current page number.' from: type: integer example: 1 description: 'Starting record number.' last_page: type: integer example: 1 description: 'Last page number.' links: type: array example: - url: null label: '« Previous' active: false - url: 'https://api.orbit4.org/v1/assets?page=1' label: '1' active: true - url: null label: 'Next »' active: false description: 'An array of links.' items: type: object properties: url: type: string example: null label: type: string example: '« Previous' active: type: boolean example: false path: type: string example: 'https://api.orbit4.org/v1/assets' description: 'The path of the request.' per_page: type: integer example: 25 description: 'Records per page.' to: type: integer example: 10 description: 'Ending record number.' total: type: integer example: 10 description: 'Total number of records.' tags: - Assets post: summary: 'Create new asset.' operationId: createNewAsset description: "This endpoint allows you to add a new asset to the gym operator account. The user_id must be\nspecified when adding a new asset." parameters: [] responses: 201: description: '' content: application/json: schema: type: object example: data: id: 16 brand: 'Life Fitness' range: 'IC7 Spin Bike' product: 'Studio Bike' product_id: 1 qr_code: O4-123456 serial_number: '123456' installation_date: '2026-02-11T00:00:00.000000Z' manufacturing_date: '2026-02-11T00:00:00.000000Z' warranty_end_date: '2026-02-11T00:00:00.000000Z' deprecation_date: '2026-02-11T00:00:00.000000Z' current_spend: £0 max_spend: '£934,288.61' fitness_product: null has_odometer: null residual_price: £248.97 image: null metadata: integration_id: ABC123 created_at: '2026-02-11T13:00:43+00:00' properties: data: type: object properties: id: type: integer example: 16 description: 'The unique identifier for the asset within the Orbit4 system.' brand: type: string example: 'Life Fitness' description: 'The brand of the asset.' range: type: string example: 'IC7 Spin Bike' description: 'The range of the asset.' product: type: string example: 'Studio Bike' description: 'The name of the product.' product_id: type: integer example: 1 description: 'The unique identifier for the product within the Orbit4 system.' qr_code: type: string example: O4-123456 description: 'The qr code number used on the sticker of the equipment.' serial_number: type: string example: '123456' description: 'The manufacturer serial number of the equipment.' installation_date: type: string example: '2026-02-11T00:00:00.000000Z' description: 'The installation date of the equipment.' manufacturing_date: type: string example: '2026-02-11T00:00:00.000000Z' description: 'The manufacturing date of the equipment.' warranty_end_date: type: string example: '2026-02-11T00:00:00.000000Z' description: 'The warranty end date of the equipment.' deprecation_date: type: string example: '2026-02-11T00:00:00.000000Z' description: 'The end date of the equipment.' current_spend: type: string example: £0 description: 'The current spend in services for the equipment.' max_spend: type: string example: '£934,288.61' description: "The maximum spend in services for the equipment until it's recommended to replace it." fitness_product: type: string example: null description: 'A boolean indicating whether the asset is a fitness equipment.' has_odometer: type: string example: null description: 'A boolean indicating whether the asset has an odometer.' residual_price: type: string example: £248.97 description: 'The residual value of the asset.' image: type: string example: null metadata: type: object properties: integration_id: type: string example: ABC123 created_at: type: string example: '2026-02-11T13:00:43+00:00' description: 'The date and time the asset was created.' tags: - Assets requestBody: required: true content: application/json: schema: type: object properties: user_id: type: integer description: 'The ID of the gym operator the assets belong to.' example: 2.0 qr_code: type: string description: 'The qr code number used on the sticker of the equipment.' example: O4-123456 serial_number: type: string description: 'The manufacturer serial number of the equipment.' example: '123456' installation_date: type: string description: 'The installation date of the equipment.' example: '2026-02-11' manufacturing_date: type: string description: 'The manufacturing date of the equipment.' example: '2026-02-11' warranty_end_date: type: string description: 'The warranty end date of the equipment.' example: '2026-02-11' deprecation_date: type: string description: 'The date when the equipment is expected to be decommissioned or replaced.' example: '2026-02-11' brand: type: string description: 'The brand of the equipment. This field will be automatically populated if the product_id is provided.' example: 'Life Fitness' range: type: string description: 'The model/range of the equipment. This field will be automatically populated if the product_id is provided.' example: 'Signature Series' product: type: string description: 'The name of the equipment. This field will be automatically populated if the product_id is provided.' example: 'Chest Press' product_id: type: integer description: 'The ID of the equipment in the Orbit4 database.' example: 1 metadata: type: string description: 'A JSON object with metadata, which can be used for filtering. This will also be included in API responses and webhook payloads.' example: '{"integration_id":"ABC123"}' required: - user_id - qr_code '/v1/assets/{asset}': get: summary: 'Fetch asset details.' operationId: fetchAssetDetails description: 'This endpoint allows you to retrieve details of a specific asset by their ID.' parameters: [] responses: 200: description: '' content: application/json: schema: type: object example: data: id: 2 brand: Technogym range: 'Excite JOG 700 LED' product: Treadmill product_id: 4 qr_code: O4-202 serial_number: MSN-097 installation_date: '2023-02-11T13:00:40.000000Z' manufacturing_date: '2022-02-11T13:00:40.000000Z' warranty_end_date: '2028-02-11T13:00:40.000000Z' deprecation_date: '2031-02-11T13:00:40.000000Z' current_spend: £0 max_spend: '£9,810.03' fitness_product: 0 has_odometer: 0 residual_price: £719.84 image: null metadata: [] created_at: '2026-02-11T13:00:40+00:00' properties: data: type: object properties: id: type: integer example: 2 description: 'The unique identifier for the asset within the Orbit4 system.' brand: type: string example: Technogym description: 'The brand of the asset.' range: type: string example: 'Excite JOG 700 LED' description: 'The range of the asset.' product: type: string example: Treadmill description: 'The name of the product.' product_id: type: integer example: 4 description: 'The unique identifier for the product within the Orbit4 system.' qr_code: type: string example: O4-202 description: 'The qr code number used on the sticker of the equipment.' serial_number: type: string example: MSN-097 description: 'The manufacturer serial number of the equipment.' installation_date: type: string example: '2023-02-11T13:00:40.000000Z' description: 'The installation date of the equipment.' manufacturing_date: type: string example: '2022-02-11T13:00:40.000000Z' description: 'The manufacturing date of the equipment.' warranty_end_date: type: string example: '2028-02-11T13:00:40.000000Z' description: 'The warranty end date of the equipment.' deprecation_date: type: string example: '2031-02-11T13:00:40.000000Z' description: 'The end date of the equipment.' current_spend: type: string example: £0 description: 'The current spend in services for the equipment.' max_spend: type: string example: '£9,810.03' description: "The maximum spend in services for the equipment until it's recommended to replace it." fitness_product: type: integer example: 0 description: 'A boolean indicating whether the asset is a fitness equipment.' has_odometer: type: integer example: 0 description: 'A boolean indicating whether the asset has an odometer.' residual_price: type: string example: £719.84 description: 'The residual value of the asset.' image: type: string example: null metadata: type: array example: [] created_at: type: string example: '2026-02-11T13:00:40+00:00' description: 'The date and time the asset was created.' tags: - Assets put: summary: 'Update asset.' operationId: updateAsset description: "This endpoint allows you to update details of a specific asset by their ID. Only the fields that need to be\nupdated should be provided." parameters: [] responses: 200: description: '' content: application/json: schema: type: object example: data: id: 2 brand: 'Life Fitness' range: 'IC7 Spin Bike' product: 'Studio Bike' product_id: 1 qr_code: O4-123456 serial_number: '123456' installation_date: '2026-02-11T00:00:00.000000Z' manufacturing_date: '2026-02-11T00:00:00.000000Z' warranty_end_date: '2026-02-11T00:00:00.000000Z' deprecation_date: '2026-02-11T00:00:00.000000Z' current_spend: £0 max_spend: '£9,810.03' fitness_product: 0 has_odometer: 0 residual_price: £248.97 image: null metadata: integration_id: ABC123 created_at: '2026-02-11T13:00:40+00:00' properties: data: type: object properties: id: type: integer example: 2 description: 'The unique identifier for the asset within the Orbit4 system.' brand: type: string example: 'Life Fitness' description: 'The brand of the asset.' range: type: string example: 'IC7 Spin Bike' description: 'The range of the asset.' product: type: string example: 'Studio Bike' description: 'The name of the product.' product_id: type: integer example: 1 description: 'The unique identifier for the product within the Orbit4 system.' qr_code: type: string example: O4-123456 description: 'The qr code number used on the sticker of the equipment.' serial_number: type: string example: '123456' description: 'The manufacturer serial number of the equipment.' installation_date: type: string example: '2026-02-11T00:00:00.000000Z' description: 'The installation date of the equipment.' manufacturing_date: type: string example: '2026-02-11T00:00:00.000000Z' description: 'The manufacturing date of the equipment.' warranty_end_date: type: string example: '2026-02-11T00:00:00.000000Z' description: 'The warranty end date of the equipment.' deprecation_date: type: string example: '2026-02-11T00:00:00.000000Z' description: 'The end date of the equipment.' current_spend: type: string example: £0 description: 'The current spend in services for the equipment.' max_spend: type: string example: '£9,810.03' description: "The maximum spend in services for the equipment until it's recommended to replace it." fitness_product: type: integer example: 0 description: 'A boolean indicating whether the asset is a fitness equipment.' has_odometer: type: integer example: 0 description: 'A boolean indicating whether the asset has an odometer.' residual_price: type: string example: £248.97 description: 'The residual value of the asset.' image: type: string example: null metadata: type: object properties: integration_id: type: string example: ABC123 created_at: type: string example: '2026-02-11T13:00:40+00:00' description: 'The date and time the asset was created.' tags: - Assets requestBody: required: false content: application/json: schema: type: object properties: qr_code: type: string description: 'The qr code number used on the sticker of the equipment.' example: O4-123456 serial_number: type: string description: 'The manufacturer serial number of the equipment.' example: '123456' installation_date: type: string description: 'The installation date of the equipment.' example: '2026-02-11' manufacturing_date: type: string description: 'The manufacturing date of the equipment.' example: '2026-02-11' warranty_end_date: type: string description: 'The warranty end date of the equipment.' example: '2026-02-11' deprecation_date: type: string description: 'The end date of the equipment.' example: '2026-02-11' brand: type: string description: 'The brand of the equipment. This field will be automatically populated if the product_id is provided.' example: 'Life Fitness' range: type: string description: 'The model/range of the equipment. This field will be automatically populated if the product_id is provided.' example: 'Signature Series' product: type: string description: 'The name of the equipment. This field will be automatically populated if the product_id is provided.' example: 'Chest Press' product_id: type: integer description: 'The ID of the equipment in the Orbit4 database.' example: 1 metadata: type: string description: 'A JSON object with metadata, which can be used for filtering. This will also be included in API responses and webhook payloads.' example: '{"integration_id":"ABC123"}' delete: summary: 'Delete asset.' operationId: deleteAsset description: 'This endpoint allows you to delete a specific asset from your account by their ID.' parameters: [] responses: 204: description: '' tags: - Assets parameters: - in: path name: asset description: 'The ID of the asset.' example: '2' required: true schema: type: string /v1/contracts: get: summary: 'Search for contracts.' operationId: searchForContracts description: "This endpoint allows you to search for contracts within the specified user account. You can filter the\nresults by gym operator, service provider or a specific asset." parameters: - in: query name: gym_operator_id description: 'The ID of the gym operator the service contract belong to.' example: 2.0 required: false schema: type: integer description: 'The ID of the gym operator the service contract belong to.' example: 2.0 - in: query name: service_provider_id description: 'The ID of the service provider the service contract belong to.' example: 4.0 required: false schema: type: integer description: 'The ID of the service provider the service contract belong to.' example: 4.0 - in: query name: asset_id description: 'The ID of asset to filter contracts by.' example: 1.0 required: false schema: type: integer description: 'The ID of asset to filter contracts by.' example: 1.0 - in: query name: active description: 'Filter results by active/expired contracts.' example: true required: false schema: type: boolean description: 'Filter results by active/expired contracts.' example: true - in: query name: metadata description: 'Filter results by metadata. Replace metadata_key with the key of the metadata you want to filter by.' example: null required: false schema: type: string description: 'Filter results by metadata. Replace metadata_key with the key of the metadata you want to filter by.' example: null - in: query name: page description: 'The page number of results to be returned.' example: null required: false schema: type: integer description: 'The page number of results to be returned.' example: null - in: query name: per_page description: 'The number of results to be returned for each page of results.' example: null required: false schema: type: integer description: 'The number of results to be returned for each page of results.' example: null - in: query name: sort description: "Results can be sorted by the following fields:\n\n\n\nThe default sorting order is ascending, but the direction can be reversed by prefixing a dash (-) like so: `?sort=-id`" example: null required: false schema: type: string description: "Results can be sorted by the following fields:\n\n\n\nThe default sorting order is ascending, but the direction can be reversed by prefixing a dash (-) like so: `?sort=-id`" example: null responses: 200: description: '' content: application/json: schema: type: object example: data: - id: 1 number: WSGE123 type: 'Adhoc Call-Out' gym_operator: id: 2 first_name: Liana last_name: Klein email: club-a@orbit4.org role: gym_operator company: id: 1 name: 'PulseForge Fitness' address: '48363 Ethelyn Forge' address_2: null address_3: null city: 'North Collintown' country: UK postcode: 10011-0454 created_at: '2026-02-11T13:00:37+00:00' site_name: 'London Bridge' language: en email_verified_at: '2026-02-11T13:00:38+00:00' metadata: [] created_at: '2026-02-11T13:00:38+00:00' service_provider: id: 4 first_name: Imani last_name: Kshlerin email: service-provider@orbit4.org role: service_provider company: id: 2 name: 'The Gym Fixers' address: '833 Sabryna Ramp' address_2: null address_3: null city: Bernierport country: UK postcode: '70876' created_at: '2026-02-11T13:00:37+00:00' site_name: null language: en email_verified_at: '2026-02-11T13:00:38+00:00' metadata: [] created_at: '2026-02-11T13:00:38+00:00' active: true start_date: '2026-02-10' end_date: '2027-02-10' metadata: [] created_at: '2026-02-11T13:00:41+00:00' links: first: 'https://api.orbit4.org/v1/contracts?page=1' last: 'https://api.orbit4.org/v1/contracts?page=1' prev: null next: null meta: current_page: 1 from: 1 last_page: 1 links: - url: null label: '« Previous' active: false - url: 'https://api.orbit4.org/v1/contracts?page=1' label: '1' active: true - url: null label: 'Next »' active: false path: 'https://api.orbit4.org/v1/contracts' per_page: 25 to: 1 total: 1 properties: data: type: array example: - id: 1 number: WSGE123 type: 'Adhoc Call-Out' gym_operator: id: 2 first_name: Liana last_name: Klein email: club-a@orbit4.org role: gym_operator company: id: 1 name: 'PulseForge Fitness' address: '48363 Ethelyn Forge' address_2: null address_3: null city: 'North Collintown' country: UK postcode: 10011-0454 created_at: '2026-02-11T13:00:37+00:00' site_name: 'London Bridge' language: en email_verified_at: '2026-02-11T13:00:38+00:00' metadata: [] created_at: '2026-02-11T13:00:38+00:00' service_provider: id: 4 first_name: Imani last_name: Kshlerin email: service-provider@orbit4.org role: service_provider company: id: 2 name: 'The Gym Fixers' address: '833 Sabryna Ramp' address_2: null address_3: null city: Bernierport country: UK postcode: '70876' created_at: '2026-02-11T13:00:37+00:00' site_name: null language: en email_verified_at: '2026-02-11T13:00:38+00:00' metadata: [] created_at: '2026-02-11T13:00:38+00:00' active: true start_date: '2026-02-10' end_date: '2027-02-10' metadata: [] created_at: '2026-02-11T13:00:41+00:00' description: 'An array of paginated items.' items: type: object properties: id: type: integer example: 1 number: type: string example: WSGE123 type: type: string example: 'Adhoc Call-Out' gym_operator: type: object properties: id: type: integer example: 2 first_name: type: string example: Liana last_name: type: string example: Klein email: type: string example: club-a@orbit4.org role: type: string example: gym_operator company: type: object properties: id: type: integer example: 1 name: type: string example: 'PulseForge Fitness' address: type: string example: '48363 Ethelyn Forge' address_2: type: string example: null address_3: type: string example: null city: type: string example: 'North Collintown' country: type: string example: UK postcode: type: string example: 10011-0454 created_at: type: string example: '2026-02-11T13:00:37+00:00' site_name: type: string example: 'London Bridge' language: type: string example: en email_verified_at: type: string example: '2026-02-11T13:00:38+00:00' metadata: type: array example: [] created_at: type: string example: '2026-02-11T13:00:38+00:00' service_provider: type: object properties: id: type: integer example: 4 first_name: type: string example: Imani last_name: type: string example: Kshlerin email: type: string example: service-provider@orbit4.org role: type: string example: service_provider company: type: object properties: id: type: integer example: 2 name: type: string example: 'The Gym Fixers' address: type: string example: '833 Sabryna Ramp' address_2: type: string example: null address_3: type: string example: null city: type: string example: Bernierport country: type: string example: UK postcode: type: string example: '70876' created_at: type: string example: '2026-02-11T13:00:37+00:00' site_name: type: string example: null language: type: string example: en email_verified_at: type: string example: '2026-02-11T13:00:38+00:00' metadata: type: array example: [] created_at: type: string example: '2026-02-11T13:00:38+00:00' active: type: boolean example: true start_date: type: string example: '2026-02-10' end_date: type: string example: '2027-02-10' metadata: type: array example: [] created_at: type: string example: '2026-02-11T13:00:41+00:00' links: type: object properties: first: type: string example: 'https://api.orbit4.org/v1/contracts?page=1' description: 'The first page URL.' last: type: string example: 'https://api.orbit4.org/v1/contracts?page=1' description: 'The last page URL.' prev: type: string example: null description: 'The previous page URL.' next: type: string example: null description: 'The next page URL.' meta: type: object properties: current_page: type: integer example: 1 description: 'Current page number.' from: type: integer example: 1 description: 'Starting record number.' last_page: type: integer example: 1 description: 'Last page number.' links: type: array example: - url: null label: '« Previous' active: false - url: 'https://api.orbit4.org/v1/contracts?page=1' label: '1' active: true - url: null label: 'Next »' active: false description: 'An array of links.' items: type: object properties: url: type: string example: null label: type: string example: '« Previous' active: type: boolean example: false path: type: string example: 'https://api.orbit4.org/v1/contracts' description: 'The path of the request.' per_page: type: integer example: 25 description: 'Records per page.' to: type: integer example: 1 description: 'Ending record number.' total: type: integer example: 1 description: 'Total number of records.' tags: - Contracts post: summary: 'Create new contract.' operationId: createNewContract description: 'This endpoint allows you to create a new contract between a gym operator and a service provider.' parameters: [] responses: 201: description: '' content: application/json: schema: type: object example: data: id: 3 number: WSGE1 type: 'Full Annual' gym_operator: id: 2 first_name: Liana last_name: Klein email: club-a@orbit4.org role: gym_operator company: id: 1 name: 'PulseForge Fitness' address: '48363 Ethelyn Forge' address_2: null address_3: null city: 'North Collintown' country: UK postcode: 10011-0454 created_at: '2026-02-11T13:00:37+00:00' site_name: 'London Bridge' language: en email_verified_at: '2026-02-11T13:00:38+00:00' metadata: [] created_at: '2026-02-11T13:00:38+00:00' service_provider: id: 3 first_name: Nannie last_name: Fritsch email: club-b@orbit4.org role: gym_operator company: id: 1 name: 'PulseForge Fitness' address: '48363 Ethelyn Forge' address_2: null address_3: null city: 'North Collintown' country: UK postcode: 10011-0454 created_at: '2026-02-11T13:00:37+00:00' site_name: 'Notthing Hill Gate' language: en email_verified_at: '2026-02-11T13:00:38+00:00' metadata: [] created_at: '2026-02-11T13:00:38+00:00' active: true start_date: '2026-02-11' end_date: '2027-02-11' metadata: integration_id: ABC123 created_at: '2026-02-11T13:00:44+00:00' properties: data: type: object properties: id: type: integer example: 3 description: 'The unique identifier for the contract within the Orbit4 system.' number: type: string example: WSGE1 description: 'A user friendly identifier for the contract.' type: type: string example: 'Full Annual' description: 'The type of contract.' gym_operator: type: object properties: id: type: integer example: 2 first_name: type: string example: Liana last_name: type: string example: Klein email: type: string example: club-a@orbit4.org role: type: string example: gym_operator company: type: object properties: id: type: integer example: 1 name: type: string example: 'PulseForge Fitness' address: type: string example: '48363 Ethelyn Forge' address_2: type: string example: null address_3: type: string example: null city: type: string example: 'North Collintown' country: type: string example: UK postcode: type: string example: 10011-0454 created_at: type: string example: '2026-02-11T13:00:37+00:00' site_name: type: string example: 'London Bridge' language: type: string example: en email_verified_at: type: string example: '2026-02-11T13:00:38+00:00' metadata: type: array example: [] created_at: type: string example: '2026-02-11T13:00:38+00:00' service_provider: type: object properties: id: type: integer example: 3 first_name: type: string example: Nannie last_name: type: string example: Fritsch email: type: string example: club-b@orbit4.org role: type: string example: gym_operator company: type: object properties: id: type: integer example: 1 name: type: string example: 'PulseForge Fitness' address: type: string example: '48363 Ethelyn Forge' address_2: type: string example: null address_3: type: string example: null city: type: string example: 'North Collintown' country: type: string example: UK postcode: type: string example: 10011-0454 created_at: type: string example: '2026-02-11T13:00:37+00:00' site_name: type: string example: 'Notthing Hill Gate' language: type: string example: en email_verified_at: type: string example: '2026-02-11T13:00:38+00:00' metadata: type: array example: [] created_at: type: string example: '2026-02-11T13:00:38+00:00' active: type: boolean example: true description: 'A boolean indicating whether the contract is currently active.' start_date: type: string example: '2026-02-11' description: 'The date the contract starts.' end_date: type: string example: '2027-02-11' description: 'The date the contract ends.' metadata: type: object properties: integration_id: type: string example: ABC123 created_at: type: string example: '2026-02-11T13:00:44+00:00' tags: - Contracts requestBody: required: true content: application/json: schema: type: object properties: gym_operator_id: type: integer description: 'The ID of the gym operator the service contract belong to.' example: 2.0 service_provider_id: type: integer description: 'The ID of the service provider the service contract belong to.' example: 3.0 start_date: type: string description: 'The date the service contract becomes active. The end date will be a year from this date.' example: '2026-02-11' type: type: string description: 'The type of service contract.' example: 'Full Annual' enum: - 'Full Annual' - 'Labour only' - 'One-Off Service – Labour Only' - 'Adhoc Call-Out' - Lease assets: type: 'string[]' description: 'An array of assets included in this contract. The assets must belong to the specified gym operator.' example: - 1 metadata: type: string description: 'A JSON object with metadata, which can be used for filtering. This will also be included in API responses and webhook payloads.' example: '{"integration_id":"ABC123"}' required: - gym_operator_id - service_provider_id - start_date - type '/v1/contracts/{contract}': get: summary: 'Fetch contract details.' operationId: fetchContractDetails description: 'This endpoint allows you to retrieve details of a specific contract by their ID.' parameters: [] responses: 200: description: '' content: application/json: schema: type: object example: data: id: 1 number: WSGE123 type: 'Adhoc Call-Out' gym_operator: id: 2 first_name: Liana last_name: Klein email: club-a@orbit4.org role: gym_operator company: id: 1 name: 'PulseForge Fitness' address: '48363 Ethelyn Forge' address_2: null address_3: null city: 'North Collintown' country: UK postcode: 10011-0454 created_at: '2026-02-11T13:00:37+00:00' site_name: 'London Bridge' language: en email_verified_at: '2026-02-11T13:00:38+00:00' metadata: [] created_at: '2026-02-11T13:00:38+00:00' service_provider: id: 4 first_name: Imani last_name: Kshlerin email: service-provider@orbit4.org role: service_provider company: id: 2 name: 'The Gym Fixers' address: '833 Sabryna Ramp' address_2: null address_3: null city: Bernierport country: UK postcode: '70876' created_at: '2026-02-11T13:00:37+00:00' site_name: null language: en email_verified_at: '2026-02-11T13:00:38+00:00' metadata: [] created_at: '2026-02-11T13:00:38+00:00' active: true start_date: '2026-02-10' end_date: '2027-02-10' assets: - id: 1 brand: 'Hammer Strength' range: 'Plateloaded Iso-Lateral' product: 'Seated Leg Press' product_id: 5 qr_code: O4-549 serial_number: MSN-835 installation_date: '2023-02-11T13:00:40.000000Z' manufacturing_date: '2022-02-11T13:00:40.000000Z' warranty_end_date: '2028-02-11T13:00:40.000000Z' deprecation_date: '2031-02-11T13:00:40.000000Z' current_spend: £0 max_spend: '£4,763.20' fitness_product: 1 has_odometer: 0 residual_price: £142.80 image: null metadata: [] created_at: '2026-02-11T13:00:40+00:00' - id: 2 brand: Technogym range: 'Excite JOG 700 LED' product: Treadmill product_id: 4 qr_code: O4-202 serial_number: MSN-097 installation_date: '2023-02-11T13:00:40.000000Z' manufacturing_date: '2022-02-11T13:00:40.000000Z' warranty_end_date: '2028-02-11T13:00:40.000000Z' deprecation_date: '2031-02-11T13:00:40.000000Z' current_spend: £0 max_spend: '£9,810.03' fitness_product: 0 has_odometer: 0 residual_price: £719.84 image: null metadata: [] created_at: '2026-02-11T13:00:40+00:00' - id: 3 brand: 'Life Fitness' range: Signature product: 'Chest Press' product_id: 2 qr_code: O4-192 serial_number: MSN-884 installation_date: '2023-02-11T13:00:40.000000Z' manufacturing_date: '2022-02-11T13:00:40.000000Z' warranty_end_date: '2028-02-11T13:00:40.000000Z' deprecation_date: '2031-02-11T13:00:40.000000Z' current_spend: £0 max_spend: '£7,305.42' fitness_product: 1 has_odometer: 1 residual_price: £931.99 image: null metadata: [] created_at: '2026-02-11T13:00:40+00:00' - id: 4 brand: 'Hammer Strength' range: 'Plateloaded Iso-Lateral' product: 'Seated Leg Press' product_id: 5 qr_code: O4-641 serial_number: MSN-039 installation_date: '2023-02-11T13:00:40.000000Z' manufacturing_date: '2022-02-11T13:00:40.000000Z' warranty_end_date: '2028-02-11T13:00:40.000000Z' deprecation_date: '2031-02-11T13:00:40.000000Z' current_spend: £0 max_spend: '£2,986.85' fitness_product: 0 has_odometer: 1 residual_price: £142.80 image: null metadata: [] created_at: '2026-02-11T13:00:40+00:00' - id: 5 brand: 'Life Fitness' range: 'IC7 Spin Bike' product: 'Studio Bike' product_id: 1 qr_code: O4-240 serial_number: MSN-309 installation_date: '2023-02-11T13:00:40.000000Z' manufacturing_date: '2022-02-11T13:00:40.000000Z' warranty_end_date: '2028-02-11T13:00:40.000000Z' deprecation_date: '2031-02-11T13:00:40.000000Z' current_spend: £0 max_spend: '£3,712.61' fitness_product: 1 has_odometer: 0 residual_price: £683.78 image: null metadata: [] created_at: '2026-02-11T13:00:41+00:00' - id: 6 brand: 'Life Fitness' range: Signature product: 'Chest Press' product_id: 2 qr_code: O4-149 serial_number: MSN-982 installation_date: '2023-02-11T13:00:40.000000Z' manufacturing_date: '2022-02-11T13:00:40.000000Z' warranty_end_date: '2028-02-11T13:00:40.000000Z' deprecation_date: '2031-02-11T13:00:40.000000Z' current_spend: £0 max_spend: '£3,274.73' fitness_product: 0 has_odometer: 1 residual_price: £931.99 image: null metadata: [] created_at: '2026-02-11T13:00:41+00:00' - id: 7 brand: 'Life Fitness' range: 'IC7 Spin Bike' product: 'Studio Bike' product_id: 1 qr_code: O4-508 serial_number: MSN-902 installation_date: '2023-02-11T13:00:40.000000Z' manufacturing_date: '2022-02-11T13:00:40.000000Z' warranty_end_date: '2028-02-11T13:00:40.000000Z' deprecation_date: '2031-02-11T13:00:40.000000Z' current_spend: £0 max_spend: '£1,562.72' fitness_product: 1 has_odometer: 0 residual_price: £683.78 image: null metadata: [] created_at: '2026-02-11T13:00:41+00:00' - id: 8 brand: Technogym range: 'Excite JOG 700 LED' product: Treadmill product_id: 4 qr_code: O4-630 serial_number: MSN-470 installation_date: '2023-02-11T13:00:40.000000Z' manufacturing_date: '2022-02-11T13:00:40.000000Z' warranty_end_date: '2028-02-11T13:00:40.000000Z' deprecation_date: '2031-02-11T13:00:40.000000Z' current_spend: £0 max_spend: '£5,822.70' fitness_product: 0 has_odometer: 0 residual_price: £719.84 image: null metadata: [] created_at: '2026-02-11T13:00:41+00:00' - id: 9 brand: 'Life Fitness' range: 'IC7 Spin Bike' product: 'Studio Bike' product_id: 1 qr_code: O4-931 serial_number: MSN-826 installation_date: '2023-02-11T13:00:40.000000Z' manufacturing_date: '2022-02-11T13:00:40.000000Z' warranty_end_date: '2028-02-11T13:00:40.000000Z' deprecation_date: '2031-02-11T13:00:40.000000Z' current_spend: £0 max_spend: '£2,646.87' fitness_product: 1 has_odometer: 0 residual_price: £683.78 image: null metadata: [] created_at: '2026-02-11T13:00:41+00:00' - id: 10 brand: 'Life Fitness' range: 'IC7 Spin Bike' product: 'Studio Bike' product_id: 1 qr_code: O4-994 serial_number: MSN-518 installation_date: '2023-02-11T13:00:40.000000Z' manufacturing_date: '2022-02-11T13:00:40.000000Z' warranty_end_date: '2028-02-11T13:00:40.000000Z' deprecation_date: '2031-02-11T13:00:40.000000Z' current_spend: £0 max_spend: '£5,273.61' fitness_product: 1 has_odometer: 1 residual_price: £683.78 image: null metadata: [] created_at: '2026-02-11T13:00:41+00:00' metadata: [] created_at: '2026-02-11T13:00:41+00:00' properties: data: type: object properties: id: type: integer example: 1 description: 'The unique identifier for the contract within the Orbit4 system.' number: type: string example: WSGE123 description: 'A user friendly identifier for the contract.' type: type: string example: 'Adhoc Call-Out' description: 'The type of contract.' gym_operator: type: object properties: id: type: integer example: 2 first_name: type: string example: Liana last_name: type: string example: Klein email: type: string example: club-a@orbit4.org role: type: string example: gym_operator company: type: object properties: id: type: integer example: 1 name: type: string example: 'PulseForge Fitness' address: type: string example: '48363 Ethelyn Forge' address_2: type: string example: null address_3: type: string example: null city: type: string example: 'North Collintown' country: type: string example: UK postcode: type: string example: 10011-0454 created_at: type: string example: '2026-02-11T13:00:37+00:00' site_name: type: string example: 'London Bridge' language: type: string example: en email_verified_at: type: string example: '2026-02-11T13:00:38+00:00' metadata: type: array example: [] created_at: type: string example: '2026-02-11T13:00:38+00:00' service_provider: type: object properties: id: type: integer example: 4 first_name: type: string example: Imani last_name: type: string example: Kshlerin email: type: string example: service-provider@orbit4.org role: type: string example: service_provider company: type: object properties: id: type: integer example: 2 name: type: string example: 'The Gym Fixers' address: type: string example: '833 Sabryna Ramp' address_2: type: string example: null address_3: type: string example: null city: type: string example: Bernierport country: type: string example: UK postcode: type: string example: '70876' created_at: type: string example: '2026-02-11T13:00:37+00:00' site_name: type: string example: null language: type: string example: en email_verified_at: type: string example: '2026-02-11T13:00:38+00:00' metadata: type: array example: [] created_at: type: string example: '2026-02-11T13:00:38+00:00' active: type: boolean example: true description: 'A boolean indicating whether the contract is currently active.' start_date: type: string example: '2026-02-10' description: 'The date the contract starts.' end_date: type: string example: '2027-02-10' description: 'The date the contract ends.' assets: type: array example: - id: 1 brand: 'Hammer Strength' range: 'Plateloaded Iso-Lateral' product: 'Seated Leg Press' product_id: 5 qr_code: O4-549 serial_number: MSN-835 installation_date: '2023-02-11T13:00:40.000000Z' manufacturing_date: '2022-02-11T13:00:40.000000Z' warranty_end_date: '2028-02-11T13:00:40.000000Z' deprecation_date: '2031-02-11T13:00:40.000000Z' current_spend: £0 max_spend: '£4,763.20' fitness_product: 1 has_odometer: 0 residual_price: £142.80 image: null metadata: [] created_at: '2026-02-11T13:00:40+00:00' - id: 2 brand: Technogym range: 'Excite JOG 700 LED' product: Treadmill product_id: 4 qr_code: O4-202 serial_number: MSN-097 installation_date: '2023-02-11T13:00:40.000000Z' manufacturing_date: '2022-02-11T13:00:40.000000Z' warranty_end_date: '2028-02-11T13:00:40.000000Z' deprecation_date: '2031-02-11T13:00:40.000000Z' current_spend: £0 max_spend: '£9,810.03' fitness_product: 0 has_odometer: 0 residual_price: £719.84 image: null metadata: [] created_at: '2026-02-11T13:00:40+00:00' - id: 3 brand: 'Life Fitness' range: Signature product: 'Chest Press' product_id: 2 qr_code: O4-192 serial_number: MSN-884 installation_date: '2023-02-11T13:00:40.000000Z' manufacturing_date: '2022-02-11T13:00:40.000000Z' warranty_end_date: '2028-02-11T13:00:40.000000Z' deprecation_date: '2031-02-11T13:00:40.000000Z' current_spend: £0 max_spend: '£7,305.42' fitness_product: 1 has_odometer: 1 residual_price: £931.99 image: null metadata: [] created_at: '2026-02-11T13:00:40+00:00' - id: 4 brand: 'Hammer Strength' range: 'Plateloaded Iso-Lateral' product: 'Seated Leg Press' product_id: 5 qr_code: O4-641 serial_number: MSN-039 installation_date: '2023-02-11T13:00:40.000000Z' manufacturing_date: '2022-02-11T13:00:40.000000Z' warranty_end_date: '2028-02-11T13:00:40.000000Z' deprecation_date: '2031-02-11T13:00:40.000000Z' current_spend: £0 max_spend: '£2,986.85' fitness_product: 0 has_odometer: 1 residual_price: £142.80 image: null metadata: [] created_at: '2026-02-11T13:00:40+00:00' - id: 5 brand: 'Life Fitness' range: 'IC7 Spin Bike' product: 'Studio Bike' product_id: 1 qr_code: O4-240 serial_number: MSN-309 installation_date: '2023-02-11T13:00:40.000000Z' manufacturing_date: '2022-02-11T13:00:40.000000Z' warranty_end_date: '2028-02-11T13:00:40.000000Z' deprecation_date: '2031-02-11T13:00:40.000000Z' current_spend: £0 max_spend: '£3,712.61' fitness_product: 1 has_odometer: 0 residual_price: £683.78 image: null metadata: [] created_at: '2026-02-11T13:00:41+00:00' - id: 6 brand: 'Life Fitness' range: Signature product: 'Chest Press' product_id: 2 qr_code: O4-149 serial_number: MSN-982 installation_date: '2023-02-11T13:00:40.000000Z' manufacturing_date: '2022-02-11T13:00:40.000000Z' warranty_end_date: '2028-02-11T13:00:40.000000Z' deprecation_date: '2031-02-11T13:00:40.000000Z' current_spend: £0 max_spend: '£3,274.73' fitness_product: 0 has_odometer: 1 residual_price: £931.99 image: null metadata: [] created_at: '2026-02-11T13:00:41+00:00' - id: 7 brand: 'Life Fitness' range: 'IC7 Spin Bike' product: 'Studio Bike' product_id: 1 qr_code: O4-508 serial_number: MSN-902 installation_date: '2023-02-11T13:00:40.000000Z' manufacturing_date: '2022-02-11T13:00:40.000000Z' warranty_end_date: '2028-02-11T13:00:40.000000Z' deprecation_date: '2031-02-11T13:00:40.000000Z' current_spend: £0 max_spend: '£1,562.72' fitness_product: 1 has_odometer: 0 residual_price: £683.78 image: null metadata: [] created_at: '2026-02-11T13:00:41+00:00' - id: 8 brand: Technogym range: 'Excite JOG 700 LED' product: Treadmill product_id: 4 qr_code: O4-630 serial_number: MSN-470 installation_date: '2023-02-11T13:00:40.000000Z' manufacturing_date: '2022-02-11T13:00:40.000000Z' warranty_end_date: '2028-02-11T13:00:40.000000Z' deprecation_date: '2031-02-11T13:00:40.000000Z' current_spend: £0 max_spend: '£5,822.70' fitness_product: 0 has_odometer: 0 residual_price: £719.84 image: null metadata: [] created_at: '2026-02-11T13:00:41+00:00' - id: 9 brand: 'Life Fitness' range: 'IC7 Spin Bike' product: 'Studio Bike' product_id: 1 qr_code: O4-931 serial_number: MSN-826 installation_date: '2023-02-11T13:00:40.000000Z' manufacturing_date: '2022-02-11T13:00:40.000000Z' warranty_end_date: '2028-02-11T13:00:40.000000Z' deprecation_date: '2031-02-11T13:00:40.000000Z' current_spend: £0 max_spend: '£2,646.87' fitness_product: 1 has_odometer: 0 residual_price: £683.78 image: null metadata: [] created_at: '2026-02-11T13:00:41+00:00' - id: 10 brand: 'Life Fitness' range: 'IC7 Spin Bike' product: 'Studio Bike' product_id: 1 qr_code: O4-994 serial_number: MSN-518 installation_date: '2023-02-11T13:00:40.000000Z' manufacturing_date: '2022-02-11T13:00:40.000000Z' warranty_end_date: '2028-02-11T13:00:40.000000Z' deprecation_date: '2031-02-11T13:00:40.000000Z' current_spend: £0 max_spend: '£5,273.61' fitness_product: 1 has_odometer: 1 residual_price: £683.78 image: null metadata: [] created_at: '2026-02-11T13:00:41+00:00' description: 'An array of the assets included in the contract.' items: type: object properties: id: type: integer example: 1 brand: type: string example: 'Hammer Strength' range: type: string example: 'Plateloaded Iso-Lateral' product: type: string example: 'Seated Leg Press' product_id: type: integer example: 5 qr_code: type: string example: O4-549 serial_number: type: string example: MSN-835 installation_date: type: string example: '2023-02-11T13:00:40.000000Z' manufacturing_date: type: string example: '2022-02-11T13:00:40.000000Z' warranty_end_date: type: string example: '2028-02-11T13:00:40.000000Z' deprecation_date: type: string example: '2031-02-11T13:00:40.000000Z' current_spend: type: string example: £0 max_spend: type: string example: '£4,763.20' fitness_product: type: integer example: 1 has_odometer: type: integer example: 0 residual_price: type: string example: £142.80 image: type: string example: null metadata: type: array example: [] created_at: type: string example: '2026-02-11T13:00:40+00:00' metadata: type: array example: [] created_at: type: string example: '2026-02-11T13:00:41+00:00' tags: - Contracts parameters: - in: path name: contract description: 'The ID of the contract.' example: '1' required: true schema: type: string /v1/media: post: summary: 'Upload media.' operationId: uploadMedia description: "This endpoint allows you to upload media files to the specified resource. Some media types are single-use, meaning\nthat only one media file can be uploaded for that type on that resource. If a media file already exists for the specified type, it\nwill be replaced with the new one." parameters: [] responses: 201: description: '' content: application/json: schema: type: object example: data: id: 6 url: 'https://cdn.orbit4.org/uploads/70319698c7d7dd8a0d5.20695986.jpg' type: image resource_type: ticket resource_id: 1 extra_properties: variants: large: true main: true listing: true thumbnail: true created_at: '2026-02-11T13:00:45+00:00' properties: data: type: object properties: id: type: integer example: 6 description: 'The unique identifier for the media within the Orbit4 system.' url: type: string example: 'https://cdn.orbit4.org/uploads/70319698c7d7dd8a0d5.20695986.jpg' description: 'The URL of the media.' type: type: string example: image description: 'The type of media (e.g., quote, document, image).' resource_type: type: string example: ticket description: 'The type of resource this media is attached to (e.g., ticket, asset, form).' resource_id: type: integer example: 1 description: 'The ID of the resource this media is attached to.' extra_properties: type: object properties: variants: type: object properties: large: type: boolean example: true main: type: boolean example: true listing: type: boolean example: true thumbnail: type: boolean example: true created_at: type: string example: '2026-02-11T13:00:45+00:00' description: 'The date and time the media was created.' tags: - Media requestBody: required: true content: multipart/form-data: schema: type: object properties: type: type: string description: 'The type of media to be uploaded.' example: image enum: - image - audio - video - quote - worksheet - purchase_order - invoice file: type: string format: binary description: 'The file being uploaded.' resource_id: type: integer description: 'The ID of the resource the media is being uploaded for.' example: 1.0 resource_type: type: string description: 'The type of resource the media is being uploaded for.' example: ticket enum: - asset - ticket required: - type - file - resource_id - resource_type '/v1/media/{media}': put: summary: 'Update media extra properties.' operationId: updateMediaExtraProperties description: 'This endpoint allows you to upload media metadata to the specified resource.' parameters: [] responses: 200: description: '' content: application/json: schema: type: object example: data: id: 2 url: 'https://cdn.orbit4.org/uploads/quote.pdf' type: quote resource_type: ticket resource_id: 2 extra_properties: approved: true created_at: '2026-02-11T13:00:42+00:00' properties: data: type: object properties: id: type: integer example: 2 description: 'The unique identifier for the media within the Orbit4 system.' url: type: string example: 'https://cdn.orbit4.org/uploads/quote.pdf' description: 'The URL of the media.' type: type: string example: quote description: 'The type of media (e.g., quote, document, image).' resource_type: type: string example: ticket description: 'The type of resource this media is attached to (e.g., ticket, asset, form).' resource_id: type: integer example: 2 description: 'The ID of the resource this media is attached to.' extra_properties: type: object properties: approved: type: boolean example: true created_at: type: string example: '2026-02-11T13:00:42+00:00' description: 'The date and time the media was created.' tags: - Media requestBody: required: true content: application/json: schema: type: object properties: extra_properties: type: object description: 'The extra properties to be updated.' example: '{"approved":true}' properties: { } required: - extra_properties parameters: - in: path name: media description: 'The ID of the media file.' example: '2' required: true schema: type: string /v1/notes: post: summary: 'Create ticket note.' operationId: createTicketNote description: 'This endpoint allows you to create a new note for the specified ticket.' parameters: [] responses: 201: description: '' content: application/json: schema: type: object example: data: id: 10 user: id: 2 first_name: Liana last_name: Klein email: club-a@orbit4.org role: gym_operator company: id: 1 name: 'PulseForge Fitness' address: '48363 Ethelyn Forge' address_2: null address_3: null city: 'North Collintown' country: UK postcode: 10011-0454 created_at: '2026-02-11T13:00:37+00:00' site_name: 'London Bridge' language: en email_verified_at: '2026-02-11T13:00:38+00:00' metadata: [] created_at: '2026-02-11T13:00:38+00:00' note: 'Can you please provide more details about the issue?' is_system: false metadata: integration_id: ABC123 created_at: '2026-02-11T13:00:45+00:00' properties: data: type: object properties: id: type: integer example: 10 description: 'The unique identifier for the note within the Orbit4 system.' user: type: object properties: id: type: integer example: 2 description: 'The unique identifier for the user within the Orbit4 system.' first_name: type: string example: Liana description: 'The first name of the user.' last_name: type: string example: Klein description: 'The last name of the user.' email: type: string example: club-a@orbit4.org description: 'The email address of the user.' role: type: string example: gym_operator description: 'The role of the user.' company: type: object properties: id: type: integer example: 1 description: 'The unique identifier for the company within the Orbit4 system.' name: type: string example: 'PulseForge Fitness' description: 'The name of the company.' address: type: string example: '48363 Ethelyn Forge' description: "The first line of the company's address." address_2: type: string example: null description: "The second line of the company's address." address_3: type: string example: null description: "The third line of the company's address." city: type: string example: 'North Collintown' description: "The city of the company's address." country: type: string example: UK description: "The country of the company's address." postcode: type: string example: 10011-0454 description: "The postcode of the company's address." created_at: type: string example: '2026-02-11T13:00:37+00:00' description: 'The date and time the company was created.' site_name: type: string example: 'London Bridge' language: type: string example: en description: 'The language the user prefers to use.' email_verified_at: type: string example: '2026-02-11T13:00:38+00:00' description: 'The date and time the user verified their email address.' metadata: type: array example: [] created_at: type: string example: '2026-02-11T13:00:38+00:00' description: 'The date and time the user was created.' note: type: string example: 'Can you please provide more details about the issue?' description: 'The content of the note.' is_system: type: boolean example: false description: 'A boolean indicating whether the note was generated by the system.' metadata: type: object properties: integration_id: type: string example: ABC123 created_at: type: string example: '2026-02-11T13:00:45+00:00' description: 'The date and time the note was created.' tags: - Notes requestBody: required: true content: application/json: schema: type: object properties: user_id: type: integer description: 'The ID of the author of the note.' example: 2.0 ticket_id: type: integer description: 'The ID of the ticket the note is added to.' example: 1 note: type: string description: 'The message of the note.' example: 'Can you please provide more details about the issue?' metadata: type: string description: 'A JSON object with metadata, which can be used for filtering. This will also be included in API responses and webhook payloads.' example: '{"integration_id":"ABC123"}' required: - user_id - ticket_id - note /v1/tickets: get: summary: 'Search for tickets.' operationId: searchForTickets description: "This endpoint allows you to search for tickets based on specified criteria. The search results will include all\ntickets that match the criteria." parameters: - in: query name: user_id description: 'The ID of the user for whom the tickets are being fetched.' example: 2.0 required: false schema: type: integer description: 'The ID of the user for whom the tickets are being fetched.' example: 2.0 - in: query name: search description: 'Search for tickets by ticket_number or description.' example: null required: false schema: type: string description: 'Search for tickets by ticket_number or description.' example: null - in: query name: type description: 'Filter tickets by their type.' example: null required: false schema: type: string description: 'Filter tickets by their type.' example: null enum: - standard - ad-hoc - internal - service - in: query name: status description: 'Filter tickets by their status.' example: null required: false schema: type: string description: 'Filter tickets by their status.' example: null enum: - open - pending - parts_required - engineer_deployed - closed - in: query name: serial_number description: 'Filter tickets by the asset serial number.' example: null required: false schema: type: string description: 'Filter tickets by the asset serial number.' example: null - in: query name: metadata description: 'Filter results by metadata. Replace metadata_key with the key of the metadata you want to filter by.' example: null required: false schema: type: string description: 'Filter results by metadata. Replace metadata_key with the key of the metadata you want to filter by.' example: null - in: query name: page description: 'The page number of results to be returned.' example: null required: false schema: type: integer description: 'The page number of results to be returned.' example: null - in: query name: per_page description: 'The number of results to be returned for each page of results.' example: null required: false schema: type: integer description: 'The number of results to be returned for each page of results.' example: null - in: query name: sort description: "Results can be sorted by the following fields:\n\n\n\nThe default sorting order is ascending, but the direction can be reversed by prefixing a dash (-) like so: `?sort=-id`" example: null required: false schema: type: string description: "Results can be sorted by the following fields:\n\n\n\nThe default sorting order is ascending, but the direction can be reversed by prefixing a dash (-) like so: `?sort=-id`" example: null responses: 200: description: '' content: application/json: schema: type: object example: data: - id: 1 number: WSGE123-001 type: standard description: null priority: Faulty problem_type: electrical tags: [] status: open engineer_arrived_at: null engineer_deployed_at: null closed_at: null service_provider: id: 4 first_name: Imani last_name: Kshlerin email: service-provider@orbit4.org role: service_provider company: id: 2 name: 'The Gym Fixers' address: '833 Sabryna Ramp' address_2: null address_3: null city: Bernierport country: UK postcode: '70876' created_at: '2026-02-11T13:00:37+00:00' site_name: null language: en email_verified_at: '2026-02-11T13:00:38+00:00' metadata: [] created_at: '2026-02-11T13:00:38+00:00' gym_operator: id: 2 first_name: Liana last_name: Klein email: club-a@orbit4.org role: gym_operator company: id: 1 name: 'PulseForge Fitness' address: '48363 Ethelyn Forge' address_2: null address_3: null city: 'North Collintown' country: UK postcode: 10011-0454 created_at: '2026-02-11T13:00:37+00:00' site_name: 'London Bridge' language: en email_verified_at: '2026-02-11T13:00:38+00:00' metadata: [] created_at: '2026-02-11T13:00:38+00:00' ticket_admin: null engineer: null caretaker: null asset: null contract: id: 1 number: WSGE123 type: 'Adhoc Call-Out' gym_operator: id: 2 first_name: Liana last_name: Klein email: club-a@orbit4.org role: gym_operator company: id: 1 name: 'PulseForge Fitness' address: '48363 Ethelyn Forge' address_2: null address_3: null city: 'North Collintown' country: UK postcode: 10011-0454 created_at: '2026-02-11T13:00:37+00:00' site_name: 'London Bridge' language: en email_verified_at: '2026-02-11T13:00:38+00:00' metadata: [] created_at: '2026-02-11T13:00:38+00:00' service_provider: id: 4 first_name: Imani last_name: Kshlerin email: service-provider@orbit4.org role: service_provider company: id: 2 name: 'The Gym Fixers' address: '833 Sabryna Ramp' address_2: null address_3: null city: Bernierport country: UK postcode: '70876' created_at: '2026-02-11T13:00:37+00:00' site_name: null language: en email_verified_at: '2026-02-11T13:00:38+00:00' metadata: [] created_at: '2026-02-11T13:00:38+00:00' active: true start_date: '2026-02-10' end_date: '2027-02-10' metadata: [] created_at: '2026-02-11T13:00:41+00:00' media: [] images: [] documents: [] notes: - id: 1 user: id: 2 first_name: Liana last_name: Klein email: club-a@orbit4.org role: gym_operator company: id: 1 name: 'PulseForge Fitness' address: '48363 Ethelyn Forge' address_2: null address_3: null city: 'North Collintown' country: UK postcode: 10011-0454 created_at: '2026-02-11T13:00:37+00:00' site_name: 'London Bridge' language: en email_verified_at: '2026-02-11T13:00:38+00:00' metadata: [] created_at: '2026-02-11T13:00:38+00:00' note: 'Ticket Raised' is_system: true metadata: [] created_at: '2026-02-11T13:00:41+00:00' metadata: [] created_at: '2026-02-11T13:00:41+00:00' - id: 2 number: WSGE123-002 type: standard description: null priority: Faulty problem_type: electrical tags: [] status: open engineer_arrived_at: null engineer_deployed_at: null closed_at: null service_provider: id: 4 first_name: Imani last_name: Kshlerin email: service-provider@orbit4.org role: service_provider company: id: 2 name: 'The Gym Fixers' address: '833 Sabryna Ramp' address_2: null address_3: null city: Bernierport country: UK postcode: '70876' created_at: '2026-02-11T13:00:37+00:00' site_name: null language: en email_verified_at: '2026-02-11T13:00:38+00:00' metadata: [] created_at: '2026-02-11T13:00:38+00:00' gym_operator: id: 2 first_name: Liana last_name: Klein email: club-a@orbit4.org role: gym_operator company: id: 1 name: 'PulseForge Fitness' address: '48363 Ethelyn Forge' address_2: null address_3: null city: 'North Collintown' country: UK postcode: 10011-0454 created_at: '2026-02-11T13:00:37+00:00' site_name: 'London Bridge' language: en email_verified_at: '2026-02-11T13:00:38+00:00' metadata: [] created_at: '2026-02-11T13:00:38+00:00' ticket_admin: null engineer: null caretaker: null asset: null contract: id: 1 number: WSGE123 type: 'Adhoc Call-Out' gym_operator: id: 2 first_name: Liana last_name: Klein email: club-a@orbit4.org role: gym_operator company: id: 1 name: 'PulseForge Fitness' address: '48363 Ethelyn Forge' address_2: null address_3: null city: 'North Collintown' country: UK postcode: 10011-0454 created_at: '2026-02-11T13:00:37+00:00' site_name: 'London Bridge' language: en email_verified_at: '2026-02-11T13:00:38+00:00' metadata: [] created_at: '2026-02-11T13:00:38+00:00' service_provider: id: 4 first_name: Imani last_name: Kshlerin email: service-provider@orbit4.org role: service_provider company: id: 2 name: 'The Gym Fixers' address: '833 Sabryna Ramp' address_2: null address_3: null city: Bernierport country: UK postcode: '70876' created_at: '2026-02-11T13:00:37+00:00' site_name: null language: en email_verified_at: '2026-02-11T13:00:38+00:00' metadata: [] created_at: '2026-02-11T13:00:38+00:00' active: true start_date: '2026-02-10' end_date: '2027-02-10' metadata: [] created_at: '2026-02-11T13:00:41+00:00' media: - id: 1 url: 'https://cdn.orbit4.org/uploads/image.jpg' type: image resource_type: ticket resource_id: 2 extra_properties: null created_at: '2026-02-11T13:00:42+00:00' images: - id: 1 url: 'https://cdn.orbit4.org/uploads/image.jpg' type: image resource_type: ticket resource_id: 2 extra_properties: null created_at: '2026-02-11T13:00:42+00:00' documents: - id: 2 url: 'https://cdn.orbit4.org/uploads/quote.pdf' type: quote resource_type: ticket resource_id: 2 extra_properties: null created_at: '2026-02-11T13:00:42+00:00' notes: - id: 2 user: id: 2 first_name: Liana last_name: Klein email: club-a@orbit4.org role: gym_operator company: id: 1 name: 'PulseForge Fitness' address: '48363 Ethelyn Forge' address_2: null address_3: null city: 'North Collintown' country: UK postcode: 10011-0454 created_at: '2026-02-11T13:00:37+00:00' site_name: 'London Bridge' language: en email_verified_at: '2026-02-11T13:00:38+00:00' metadata: [] created_at: '2026-02-11T13:00:38+00:00' note: 'Ticket Raised' is_system: true metadata: [] created_at: '2026-02-11T13:00:41+00:00' - id: 8 user: id: 2 first_name: Liana last_name: Klein email: club-a@orbit4.org role: gym_operator company: id: 1 name: 'PulseForge Fitness' address: '48363 Ethelyn Forge' address_2: null address_3: null city: 'North Collintown' country: UK postcode: 10011-0454 created_at: '2026-02-11T13:00:37+00:00' site_name: 'London Bridge' language: en email_verified_at: '2026-02-11T13:00:38+00:00' metadata: [] created_at: '2026-02-11T13:00:38+00:00' note: 'Hey, this machine is now totally out of use. Can you come today?' is_system: false metadata: [] created_at: '2026-02-11T13:00:42+00:00' - id: 9 user: id: 4 first_name: Imani last_name: Kshlerin email: service-provider@orbit4.org role: service_provider company: id: 2 name: 'The Gym Fixers' address: '833 Sabryna Ramp' address_2: null address_3: null city: Bernierport country: UK postcode: '70876' created_at: '2026-02-11T13:00:37+00:00' site_name: null language: en email_verified_at: '2026-02-11T13:00:38+00:00' metadata: [] created_at: '2026-02-11T13:00:38+00:00' note: "Sure, no problem, I'll deploy one of my technicians out to you now." is_system: false metadata: [] created_at: '2026-02-11T13:00:42+00:00' metadata: [] created_at: '2026-02-11T13:00:41+00:00' - id: 3 number: WSGE123-003 type: standard description: null priority: Faulty problem_type: electrical tags: [] status: open engineer_arrived_at: null engineer_deployed_at: null closed_at: null service_provider: id: 4 first_name: Imani last_name: Kshlerin email: service-provider@orbit4.org role: service_provider company: id: 2 name: 'The Gym Fixers' address: '833 Sabryna Ramp' address_2: null address_3: null city: Bernierport country: UK postcode: '70876' created_at: '2026-02-11T13:00:37+00:00' site_name: null language: en email_verified_at: '2026-02-11T13:00:38+00:00' metadata: [] created_at: '2026-02-11T13:00:38+00:00' gym_operator: id: 2 first_name: Liana last_name: Klein email: club-a@orbit4.org role: gym_operator company: id: 1 name: 'PulseForge Fitness' address: '48363 Ethelyn Forge' address_2: null address_3: null city: 'North Collintown' country: UK postcode: 10011-0454 created_at: '2026-02-11T13:00:37+00:00' site_name: 'London Bridge' language: en email_verified_at: '2026-02-11T13:00:38+00:00' metadata: [] created_at: '2026-02-11T13:00:38+00:00' ticket_admin: null engineer: null caretaker: null asset: null contract: id: 1 number: WSGE123 type: 'Adhoc Call-Out' gym_operator: id: 2 first_name: Liana last_name: Klein email: club-a@orbit4.org role: gym_operator company: id: 1 name: 'PulseForge Fitness' address: '48363 Ethelyn Forge' address_2: null address_3: null city: 'North Collintown' country: UK postcode: 10011-0454 created_at: '2026-02-11T13:00:37+00:00' site_name: 'London Bridge' language: en email_verified_at: '2026-02-11T13:00:38+00:00' metadata: [] created_at: '2026-02-11T13:00:38+00:00' service_provider: id: 4 first_name: Imani last_name: Kshlerin email: service-provider@orbit4.org role: service_provider company: id: 2 name: 'The Gym Fixers' address: '833 Sabryna Ramp' address_2: null address_3: null city: Bernierport country: UK postcode: '70876' created_at: '2026-02-11T13:00:37+00:00' site_name: null language: en email_verified_at: '2026-02-11T13:00:38+00:00' metadata: [] created_at: '2026-02-11T13:00:38+00:00' active: true start_date: '2026-02-10' end_date: '2027-02-10' metadata: [] created_at: '2026-02-11T13:00:41+00:00' media: [] images: [] documents: [] notes: - id: 3 user: id: 2 first_name: Liana last_name: Klein email: club-a@orbit4.org role: gym_operator company: id: 1 name: 'PulseForge Fitness' address: '48363 Ethelyn Forge' address_2: null address_3: null city: 'North Collintown' country: UK postcode: 10011-0454 created_at: '2026-02-11T13:00:37+00:00' site_name: 'London Bridge' language: en email_verified_at: '2026-02-11T13:00:38+00:00' metadata: [] created_at: '2026-02-11T13:00:38+00:00' note: 'Ticket Raised' is_system: true metadata: [] created_at: '2026-02-11T13:00:41+00:00' metadata: [] created_at: '2026-02-11T13:00:41+00:00' - id: 4 number: WSGE123-004 type: standard description: null priority: Faulty problem_type: undefined tags: [] status: engineer_deployed engineer_arrived_at: null engineer_deployed_at: '2026-02-11T13:00:42+00:00' closed_at: null service_provider: id: 4 first_name: Imani last_name: Kshlerin email: service-provider@orbit4.org role: service_provider company: id: 2 name: 'The Gym Fixers' address: '833 Sabryna Ramp' address_2: null address_3: null city: Bernierport country: UK postcode: '70876' created_at: '2026-02-11T13:00:37+00:00' site_name: null language: en email_verified_at: '2026-02-11T13:00:38+00:00' metadata: [] created_at: '2026-02-11T13:00:38+00:00' gym_operator: id: 2 first_name: Liana last_name: Klein email: club-a@orbit4.org role: gym_operator company: id: 1 name: 'PulseForge Fitness' address: '48363 Ethelyn Forge' address_2: null address_3: null city: 'North Collintown' country: UK postcode: 10011-0454 created_at: '2026-02-11T13:00:37+00:00' site_name: 'London Bridge' language: en email_verified_at: '2026-02-11T13:00:38+00:00' metadata: [] created_at: '2026-02-11T13:00:38+00:00' ticket_admin: null engineer: null caretaker: null asset: null contract: id: 1 number: WSGE123 type: 'Adhoc Call-Out' gym_operator: id: 2 first_name: Liana last_name: Klein email: club-a@orbit4.org role: gym_operator company: id: 1 name: 'PulseForge Fitness' address: '48363 Ethelyn Forge' address_2: null address_3: null city: 'North Collintown' country: UK postcode: 10011-0454 created_at: '2026-02-11T13:00:37+00:00' site_name: 'London Bridge' language: en email_verified_at: '2026-02-11T13:00:38+00:00' metadata: [] created_at: '2026-02-11T13:00:38+00:00' service_provider: id: 4 first_name: Imani last_name: Kshlerin email: service-provider@orbit4.org role: service_provider company: id: 2 name: 'The Gym Fixers' address: '833 Sabryna Ramp' address_2: null address_3: null city: Bernierport country: UK postcode: '70876' created_at: '2026-02-11T13:00:37+00:00' site_name: null language: en email_verified_at: '2026-02-11T13:00:38+00:00' metadata: [] created_at: '2026-02-11T13:00:38+00:00' active: true start_date: '2026-02-10' end_date: '2027-02-10' metadata: [] created_at: '2026-02-11T13:00:41+00:00' media: [] images: [] documents: [] notes: - id: 4 user: id: 2 first_name: Liana last_name: Klein email: club-a@orbit4.org role: gym_operator company: id: 1 name: 'PulseForge Fitness' address: '48363 Ethelyn Forge' address_2: null address_3: null city: 'North Collintown' country: UK postcode: 10011-0454 created_at: '2026-02-11T13:00:37+00:00' site_name: 'London Bridge' language: en email_verified_at: '2026-02-11T13:00:38+00:00' metadata: [] created_at: '2026-02-11T13:00:38+00:00' note: 'Ticket Raised' is_system: true metadata: [] created_at: '2026-02-11T13:00:42+00:00' metadata: [] created_at: '2026-02-11T13:00:42+00:00' - id: 5 number: WSGE123-005 type: standard description: null priority: Faulty problem_type: undefined tags: [] status: parts_required engineer_arrived_at: null engineer_deployed_at: null closed_at: null service_provider: id: 4 first_name: Imani last_name: Kshlerin email: service-provider@orbit4.org role: service_provider company: id: 2 name: 'The Gym Fixers' address: '833 Sabryna Ramp' address_2: null address_3: null city: Bernierport country: UK postcode: '70876' created_at: '2026-02-11T13:00:37+00:00' site_name: null language: en email_verified_at: '2026-02-11T13:00:38+00:00' metadata: [] created_at: '2026-02-11T13:00:38+00:00' gym_operator: id: 2 first_name: Liana last_name: Klein email: club-a@orbit4.org role: gym_operator company: id: 1 name: 'PulseForge Fitness' address: '48363 Ethelyn Forge' address_2: null address_3: null city: 'North Collintown' country: UK postcode: 10011-0454 created_at: '2026-02-11T13:00:37+00:00' site_name: 'London Bridge' language: en email_verified_at: '2026-02-11T13:00:38+00:00' metadata: [] created_at: '2026-02-11T13:00:38+00:00' ticket_admin: null engineer: null caretaker: null asset: null contract: id: 1 number: WSGE123 type: 'Adhoc Call-Out' gym_operator: id: 2 first_name: Liana last_name: Klein email: club-a@orbit4.org role: gym_operator company: id: 1 name: 'PulseForge Fitness' address: '48363 Ethelyn Forge' address_2: null address_3: null city: 'North Collintown' country: UK postcode: 10011-0454 created_at: '2026-02-11T13:00:37+00:00' site_name: 'London Bridge' language: en email_verified_at: '2026-02-11T13:00:38+00:00' metadata: [] created_at: '2026-02-11T13:00:38+00:00' service_provider: id: 4 first_name: Imani last_name: Kshlerin email: service-provider@orbit4.org role: service_provider company: id: 2 name: 'The Gym Fixers' address: '833 Sabryna Ramp' address_2: null address_3: null city: Bernierport country: UK postcode: '70876' created_at: '2026-02-11T13:00:37+00:00' site_name: null language: en email_verified_at: '2026-02-11T13:00:38+00:00' metadata: [] created_at: '2026-02-11T13:00:38+00:00' active: true start_date: '2026-02-10' end_date: '2027-02-10' metadata: [] created_at: '2026-02-11T13:00:41+00:00' media: [] images: [] documents: [] notes: - id: 5 user: id: 2 first_name: Liana last_name: Klein email: club-a@orbit4.org role: gym_operator company: id: 1 name: 'PulseForge Fitness' address: '48363 Ethelyn Forge' address_2: null address_3: null city: 'North Collintown' country: UK postcode: 10011-0454 created_at: '2026-02-11T13:00:37+00:00' site_name: 'London Bridge' language: en email_verified_at: '2026-02-11T13:00:38+00:00' metadata: [] created_at: '2026-02-11T13:00:38+00:00' note: 'Ticket Raised' is_system: true metadata: [] created_at: '2026-02-11T13:00:42+00:00' metadata: [] created_at: '2026-02-11T13:00:42+00:00' - id: 6 number: WSGE123-006 type: standard description: null priority: Faulty problem_type: undefined tags: [] status: closed engineer_arrived_at: null engineer_deployed_at: null closed_at: '2026-02-11T13:00:42+00:00' service_provider: id: 4 first_name: Imani last_name: Kshlerin email: service-provider@orbit4.org role: service_provider company: id: 2 name: 'The Gym Fixers' address: '833 Sabryna Ramp' address_2: null address_3: null city: Bernierport country: UK postcode: '70876' created_at: '2026-02-11T13:00:37+00:00' site_name: null language: en email_verified_at: '2026-02-11T13:00:38+00:00' metadata: [] created_at: '2026-02-11T13:00:38+00:00' gym_operator: id: 2 first_name: Liana last_name: Klein email: club-a@orbit4.org role: gym_operator company: id: 1 name: 'PulseForge Fitness' address: '48363 Ethelyn Forge' address_2: null address_3: null city: 'North Collintown' country: UK postcode: 10011-0454 created_at: '2026-02-11T13:00:37+00:00' site_name: 'London Bridge' language: en email_verified_at: '2026-02-11T13:00:38+00:00' metadata: [] created_at: '2026-02-11T13:00:38+00:00' ticket_admin: null engineer: null caretaker: null asset: null contract: id: 1 number: WSGE123 type: 'Adhoc Call-Out' gym_operator: id: 2 first_name: Liana last_name: Klein email: club-a@orbit4.org role: gym_operator company: id: 1 name: 'PulseForge Fitness' address: '48363 Ethelyn Forge' address_2: null address_3: null city: 'North Collintown' country: UK postcode: 10011-0454 created_at: '2026-02-11T13:00:37+00:00' site_name: 'London Bridge' language: en email_verified_at: '2026-02-11T13:00:38+00:00' metadata: [] created_at: '2026-02-11T13:00:38+00:00' service_provider: id: 4 first_name: Imani last_name: Kshlerin email: service-provider@orbit4.org role: service_provider company: id: 2 name: 'The Gym Fixers' address: '833 Sabryna Ramp' address_2: null address_3: null city: Bernierport country: UK postcode: '70876' created_at: '2026-02-11T13:00:37+00:00' site_name: null language: en email_verified_at: '2026-02-11T13:00:38+00:00' metadata: [] created_at: '2026-02-11T13:00:38+00:00' active: true start_date: '2026-02-10' end_date: '2027-02-10' metadata: [] created_at: '2026-02-11T13:00:41+00:00' media: [] images: [] documents: [] notes: - id: 6 user: id: 2 first_name: Liana last_name: Klein email: club-a@orbit4.org role: gym_operator company: id: 1 name: 'PulseForge Fitness' address: '48363 Ethelyn Forge' address_2: null address_3: null city: 'North Collintown' country: UK postcode: 10011-0454 created_at: '2026-02-11T13:00:37+00:00' site_name: 'London Bridge' language: en email_verified_at: '2026-02-11T13:00:38+00:00' metadata: [] created_at: '2026-02-11T13:00:38+00:00' note: 'Ticket Raised' is_system: true metadata: [] created_at: '2026-02-11T13:00:42+00:00' metadata: [] created_at: '2026-02-11T13:00:42+00:00' - id: 7 number: WSGE123-007 type: standard description: null priority: Faulty problem_type: undefined tags: [] status: closed engineer_arrived_at: null engineer_deployed_at: null closed_at: '2026-02-11T13:00:42+00:00' service_provider: id: 4 first_name: Imani last_name: Kshlerin email: service-provider@orbit4.org role: service_provider company: id: 2 name: 'The Gym Fixers' address: '833 Sabryna Ramp' address_2: null address_3: null city: Bernierport country: UK postcode: '70876' created_at: '2026-02-11T13:00:37+00:00' site_name: null language: en email_verified_at: '2026-02-11T13:00:38+00:00' metadata: [] created_at: '2026-02-11T13:00:38+00:00' gym_operator: id: 2 first_name: Liana last_name: Klein email: club-a@orbit4.org role: gym_operator company: id: 1 name: 'PulseForge Fitness' address: '48363 Ethelyn Forge' address_2: null address_3: null city: 'North Collintown' country: UK postcode: 10011-0454 created_at: '2026-02-11T13:00:37+00:00' site_name: 'London Bridge' language: en email_verified_at: '2026-02-11T13:00:38+00:00' metadata: [] created_at: '2026-02-11T13:00:38+00:00' ticket_admin: null engineer: null caretaker: null asset: null contract: id: 1 number: WSGE123 type: 'Adhoc Call-Out' gym_operator: id: 2 first_name: Liana last_name: Klein email: club-a@orbit4.org role: gym_operator company: id: 1 name: 'PulseForge Fitness' address: '48363 Ethelyn Forge' address_2: null address_3: null city: 'North Collintown' country: UK postcode: 10011-0454 created_at: '2026-02-11T13:00:37+00:00' site_name: 'London Bridge' language: en email_verified_at: '2026-02-11T13:00:38+00:00' metadata: [] created_at: '2026-02-11T13:00:38+00:00' service_provider: id: 4 first_name: Imani last_name: Kshlerin email: service-provider@orbit4.org role: service_provider company: id: 2 name: 'The Gym Fixers' address: '833 Sabryna Ramp' address_2: null address_3: null city: Bernierport country: UK postcode: '70876' created_at: '2026-02-11T13:00:37+00:00' site_name: null language: en email_verified_at: '2026-02-11T13:00:38+00:00' metadata: [] created_at: '2026-02-11T13:00:38+00:00' active: true start_date: '2026-02-10' end_date: '2027-02-10' metadata: [] created_at: '2026-02-11T13:00:41+00:00' media: [] images: [] documents: [] notes: - id: 7 user: id: 2 first_name: Liana last_name: Klein email: club-a@orbit4.org role: gym_operator company: id: 1 name: 'PulseForge Fitness' address: '48363 Ethelyn Forge' address_2: null address_3: null city: 'North Collintown' country: UK postcode: 10011-0454 created_at: '2026-02-11T13:00:37+00:00' site_name: 'London Bridge' language: en email_verified_at: '2026-02-11T13:00:38+00:00' metadata: [] created_at: '2026-02-11T13:00:38+00:00' note: 'Ticket Raised' is_system: true metadata: [] created_at: '2026-02-11T13:00:42+00:00' metadata: [] created_at: '2026-02-11T13:00:42+00:00' links: first: 'https://api.orbit4.org/v1/tickets?page=1' last: 'https://api.orbit4.org/v1/tickets?page=1' prev: null next: null meta: current_page: 1 from: 1 last_page: 1 links: - url: null label: '« Previous' active: false - url: 'https://api.orbit4.org/v1/tickets?page=1' label: '1' active: true - url: null label: 'Next »' active: false path: 'https://api.orbit4.org/v1/tickets' per_page: 25 to: 7 total: 7 properties: data: type: array example: - id: 1 number: WSGE123-001 type: standard description: null priority: Faulty problem_type: electrical tags: [] status: open engineer_arrived_at: null engineer_deployed_at: null closed_at: null service_provider: id: 4 first_name: Imani last_name: Kshlerin email: service-provider@orbit4.org role: service_provider company: id: 2 name: 'The Gym Fixers' address: '833 Sabryna Ramp' address_2: null address_3: null city: Bernierport country: UK postcode: '70876' created_at: '2026-02-11T13:00:37+00:00' site_name: null language: en email_verified_at: '2026-02-11T13:00:38+00:00' metadata: [] created_at: '2026-02-11T13:00:38+00:00' gym_operator: id: 2 first_name: Liana last_name: Klein email: club-a@orbit4.org role: gym_operator company: id: 1 name: 'PulseForge Fitness' address: '48363 Ethelyn Forge' address_2: null address_3: null city: 'North Collintown' country: UK postcode: 10011-0454 created_at: '2026-02-11T13:00:37+00:00' site_name: 'London Bridge' language: en email_verified_at: '2026-02-11T13:00:38+00:00' metadata: [] created_at: '2026-02-11T13:00:38+00:00' ticket_admin: null engineer: null caretaker: null asset: null contract: id: 1 number: WSGE123 type: 'Adhoc Call-Out' gym_operator: id: 2 first_name: Liana last_name: Klein email: club-a@orbit4.org role: gym_operator company: id: 1 name: 'PulseForge Fitness' address: '48363 Ethelyn Forge' address_2: null address_3: null city: 'North Collintown' country: UK postcode: 10011-0454 created_at: '2026-02-11T13:00:37+00:00' site_name: 'London Bridge' language: en email_verified_at: '2026-02-11T13:00:38+00:00' metadata: [] created_at: '2026-02-11T13:00:38+00:00' service_provider: id: 4 first_name: Imani last_name: Kshlerin email: service-provider@orbit4.org role: service_provider company: id: 2 name: 'The Gym Fixers' address: '833 Sabryna Ramp' address_2: null address_3: null city: Bernierport country: UK postcode: '70876' created_at: '2026-02-11T13:00:37+00:00' site_name: null language: en email_verified_at: '2026-02-11T13:00:38+00:00' metadata: [] created_at: '2026-02-11T13:00:38+00:00' active: true start_date: '2026-02-10' end_date: '2027-02-10' metadata: [] created_at: '2026-02-11T13:00:41+00:00' media: [] images: [] documents: [] notes: - id: 1 user: id: 2 first_name: Liana last_name: Klein email: club-a@orbit4.org role: gym_operator company: id: 1 name: 'PulseForge Fitness' address: '48363 Ethelyn Forge' address_2: null address_3: null city: 'North Collintown' country: UK postcode: 10011-0454 created_at: '2026-02-11T13:00:37+00:00' site_name: 'London Bridge' language: en email_verified_at: '2026-02-11T13:00:38+00:00' metadata: [] created_at: '2026-02-11T13:00:38+00:00' note: 'Ticket Raised' is_system: true metadata: [] created_at: '2026-02-11T13:00:41+00:00' metadata: [] created_at: '2026-02-11T13:00:41+00:00' - id: 2 number: WSGE123-002 type: standard description: null priority: Faulty problem_type: electrical tags: [] status: open engineer_arrived_at: null engineer_deployed_at: null closed_at: null service_provider: id: 4 first_name: Imani last_name: Kshlerin email: service-provider@orbit4.org role: service_provider company: id: 2 name: 'The Gym Fixers' address: '833 Sabryna Ramp' address_2: null address_3: null city: Bernierport country: UK postcode: '70876' created_at: '2026-02-11T13:00:37+00:00' site_name: null language: en email_verified_at: '2026-02-11T13:00:38+00:00' metadata: [] created_at: '2026-02-11T13:00:38+00:00' gym_operator: id: 2 first_name: Liana last_name: Klein email: club-a@orbit4.org role: gym_operator company: id: 1 name: 'PulseForge Fitness' address: '48363 Ethelyn Forge' address_2: null address_3: null city: 'North Collintown' country: UK postcode: 10011-0454 created_at: '2026-02-11T13:00:37+00:00' site_name: 'London Bridge' language: en email_verified_at: '2026-02-11T13:00:38+00:00' metadata: [] created_at: '2026-02-11T13:00:38+00:00' ticket_admin: null engineer: null caretaker: null asset: null contract: id: 1 number: WSGE123 type: 'Adhoc Call-Out' gym_operator: id: 2 first_name: Liana last_name: Klein email: club-a@orbit4.org role: gym_operator company: id: 1 name: 'PulseForge Fitness' address: '48363 Ethelyn Forge' address_2: null address_3: null city: 'North Collintown' country: UK postcode: 10011-0454 created_at: '2026-02-11T13:00:37+00:00' site_name: 'London Bridge' language: en email_verified_at: '2026-02-11T13:00:38+00:00' metadata: [] created_at: '2026-02-11T13:00:38+00:00' service_provider: id: 4 first_name: Imani last_name: Kshlerin email: service-provider@orbit4.org role: service_provider company: id: 2 name: 'The Gym Fixers' address: '833 Sabryna Ramp' address_2: null address_3: null city: Bernierport country: UK postcode: '70876' created_at: '2026-02-11T13:00:37+00:00' site_name: null language: en email_verified_at: '2026-02-11T13:00:38+00:00' metadata: [] created_at: '2026-02-11T13:00:38+00:00' active: true start_date: '2026-02-10' end_date: '2027-02-10' metadata: [] created_at: '2026-02-11T13:00:41+00:00' media: - id: 1 url: 'https://cdn.orbit4.org/uploads/image.jpg' type: image resource_type: ticket resource_id: 2 extra_properties: null created_at: '2026-02-11T13:00:42+00:00' images: - id: 1 url: 'https://cdn.orbit4.org/uploads/image.jpg' type: image resource_type: ticket resource_id: 2 extra_properties: null created_at: '2026-02-11T13:00:42+00:00' documents: - id: 2 url: 'https://cdn.orbit4.org/uploads/quote.pdf' type: quote resource_type: ticket resource_id: 2 extra_properties: null created_at: '2026-02-11T13:00:42+00:00' notes: - id: 2 user: id: 2 first_name: Liana last_name: Klein email: club-a@orbit4.org role: gym_operator company: id: 1 name: 'PulseForge Fitness' address: '48363 Ethelyn Forge' address_2: null address_3: null city: 'North Collintown' country: UK postcode: 10011-0454 created_at: '2026-02-11T13:00:37+00:00' site_name: 'London Bridge' language: en email_verified_at: '2026-02-11T13:00:38+00:00' metadata: [] created_at: '2026-02-11T13:00:38+00:00' note: 'Ticket Raised' is_system: true metadata: [] created_at: '2026-02-11T13:00:41+00:00' - id: 8 user: id: 2 first_name: Liana last_name: Klein email: club-a@orbit4.org role: gym_operator company: id: 1 name: 'PulseForge Fitness' address: '48363 Ethelyn Forge' address_2: null address_3: null city: 'North Collintown' country: UK postcode: 10011-0454 created_at: '2026-02-11T13:00:37+00:00' site_name: 'London Bridge' language: en email_verified_at: '2026-02-11T13:00:38+00:00' metadata: [] created_at: '2026-02-11T13:00:38+00:00' note: 'Hey, this machine is now totally out of use. Can you come today?' is_system: false metadata: [] created_at: '2026-02-11T13:00:42+00:00' - id: 9 user: id: 4 first_name: Imani last_name: Kshlerin email: service-provider@orbit4.org role: service_provider company: id: 2 name: 'The Gym Fixers' address: '833 Sabryna Ramp' address_2: null address_3: null city: Bernierport country: UK postcode: '70876' created_at: '2026-02-11T13:00:37+00:00' site_name: null language: en email_verified_at: '2026-02-11T13:00:38+00:00' metadata: [] created_at: '2026-02-11T13:00:38+00:00' note: "Sure, no problem, I'll deploy one of my technicians out to you now." is_system: false metadata: [] created_at: '2026-02-11T13:00:42+00:00' metadata: [] created_at: '2026-02-11T13:00:41+00:00' - id: 3 number: WSGE123-003 type: standard description: null priority: Faulty problem_type: electrical tags: [] status: open engineer_arrived_at: null engineer_deployed_at: null closed_at: null service_provider: id: 4 first_name: Imani last_name: Kshlerin email: service-provider@orbit4.org role: service_provider company: id: 2 name: 'The Gym Fixers' address: '833 Sabryna Ramp' address_2: null address_3: null city: Bernierport country: UK postcode: '70876' created_at: '2026-02-11T13:00:37+00:00' site_name: null language: en email_verified_at: '2026-02-11T13:00:38+00:00' metadata: [] created_at: '2026-02-11T13:00:38+00:00' gym_operator: id: 2 first_name: Liana last_name: Klein email: club-a@orbit4.org role: gym_operator company: id: 1 name: 'PulseForge Fitness' address: '48363 Ethelyn Forge' address_2: null address_3: null city: 'North Collintown' country: UK postcode: 10011-0454 created_at: '2026-02-11T13:00:37+00:00' site_name: 'London Bridge' language: en email_verified_at: '2026-02-11T13:00:38+00:00' metadata: [] created_at: '2026-02-11T13:00:38+00:00' ticket_admin: null engineer: null caretaker: null asset: null contract: id: 1 number: WSGE123 type: 'Adhoc Call-Out' gym_operator: id: 2 first_name: Liana last_name: Klein email: club-a@orbit4.org role: gym_operator company: id: 1 name: 'PulseForge Fitness' address: '48363 Ethelyn Forge' address_2: null address_3: null city: 'North Collintown' country: UK postcode: 10011-0454 created_at: '2026-02-11T13:00:37+00:00' site_name: 'London Bridge' language: en email_verified_at: '2026-02-11T13:00:38+00:00' metadata: [] created_at: '2026-02-11T13:00:38+00:00' service_provider: id: 4 first_name: Imani last_name: Kshlerin email: service-provider@orbit4.org role: service_provider company: id: 2 name: 'The Gym Fixers' address: '833 Sabryna Ramp' address_2: null address_3: null city: Bernierport country: UK postcode: '70876' created_at: '2026-02-11T13:00:37+00:00' site_name: null language: en email_verified_at: '2026-02-11T13:00:38+00:00' metadata: [] created_at: '2026-02-11T13:00:38+00:00' active: true start_date: '2026-02-10' end_date: '2027-02-10' metadata: [] created_at: '2026-02-11T13:00:41+00:00' media: [] images: [] documents: [] notes: - id: 3 user: id: 2 first_name: Liana last_name: Klein email: club-a@orbit4.org role: gym_operator company: id: 1 name: 'PulseForge Fitness' address: '48363 Ethelyn Forge' address_2: null address_3: null city: 'North Collintown' country: UK postcode: 10011-0454 created_at: '2026-02-11T13:00:37+00:00' site_name: 'London Bridge' language: en email_verified_at: '2026-02-11T13:00:38+00:00' metadata: [] created_at: '2026-02-11T13:00:38+00:00' note: 'Ticket Raised' is_system: true metadata: [] created_at: '2026-02-11T13:00:41+00:00' metadata: [] created_at: '2026-02-11T13:00:41+00:00' - id: 4 number: WSGE123-004 type: standard description: null priority: Faulty problem_type: undefined tags: [] status: engineer_deployed engineer_arrived_at: null engineer_deployed_at: '2026-02-11T13:00:42+00:00' closed_at: null service_provider: id: 4 first_name: Imani last_name: Kshlerin email: service-provider@orbit4.org role: service_provider company: id: 2 name: 'The Gym Fixers' address: '833 Sabryna Ramp' address_2: null address_3: null city: Bernierport country: UK postcode: '70876' created_at: '2026-02-11T13:00:37+00:00' site_name: null language: en email_verified_at: '2026-02-11T13:00:38+00:00' metadata: [] created_at: '2026-02-11T13:00:38+00:00' gym_operator: id: 2 first_name: Liana last_name: Klein email: club-a@orbit4.org role: gym_operator company: id: 1 name: 'PulseForge Fitness' address: '48363 Ethelyn Forge' address_2: null address_3: null city: 'North Collintown' country: UK postcode: 10011-0454 created_at: '2026-02-11T13:00:37+00:00' site_name: 'London Bridge' language: en email_verified_at: '2026-02-11T13:00:38+00:00' metadata: [] created_at: '2026-02-11T13:00:38+00:00' ticket_admin: null engineer: null caretaker: null asset: null contract: id: 1 number: WSGE123 type: 'Adhoc Call-Out' gym_operator: id: 2 first_name: Liana last_name: Klein email: club-a@orbit4.org role: gym_operator company: id: 1 name: 'PulseForge Fitness' address: '48363 Ethelyn Forge' address_2: null address_3: null city: 'North Collintown' country: UK postcode: 10011-0454 created_at: '2026-02-11T13:00:37+00:00' site_name: 'London Bridge' language: en email_verified_at: '2026-02-11T13:00:38+00:00' metadata: [] created_at: '2026-02-11T13:00:38+00:00' service_provider: id: 4 first_name: Imani last_name: Kshlerin email: service-provider@orbit4.org role: service_provider company: id: 2 name: 'The Gym Fixers' address: '833 Sabryna Ramp' address_2: null address_3: null city: Bernierport country: UK postcode: '70876' created_at: '2026-02-11T13:00:37+00:00' site_name: null language: en email_verified_at: '2026-02-11T13:00:38+00:00' metadata: [] created_at: '2026-02-11T13:00:38+00:00' active: true start_date: '2026-02-10' end_date: '2027-02-10' metadata: [] created_at: '2026-02-11T13:00:41+00:00' media: [] images: [] documents: [] notes: - id: 4 user: id: 2 first_name: Liana last_name: Klein email: club-a@orbit4.org role: gym_operator company: id: 1 name: 'PulseForge Fitness' address: '48363 Ethelyn Forge' address_2: null address_3: null city: 'North Collintown' country: UK postcode: 10011-0454 created_at: '2026-02-11T13:00:37+00:00' site_name: 'London Bridge' language: en email_verified_at: '2026-02-11T13:00:38+00:00' metadata: [] created_at: '2026-02-11T13:00:38+00:00' note: 'Ticket Raised' is_system: true metadata: [] created_at: '2026-02-11T13:00:42+00:00' metadata: [] created_at: '2026-02-11T13:00:42+00:00' - id: 5 number: WSGE123-005 type: standard description: null priority: Faulty problem_type: undefined tags: [] status: parts_required engineer_arrived_at: null engineer_deployed_at: null closed_at: null service_provider: id: 4 first_name: Imani last_name: Kshlerin email: service-provider@orbit4.org role: service_provider company: id: 2 name: 'The Gym Fixers' address: '833 Sabryna Ramp' address_2: null address_3: null city: Bernierport country: UK postcode: '70876' created_at: '2026-02-11T13:00:37+00:00' site_name: null language: en email_verified_at: '2026-02-11T13:00:38+00:00' metadata: [] created_at: '2026-02-11T13:00:38+00:00' gym_operator: id: 2 first_name: Liana last_name: Klein email: club-a@orbit4.org role: gym_operator company: id: 1 name: 'PulseForge Fitness' address: '48363 Ethelyn Forge' address_2: null address_3: null city: 'North Collintown' country: UK postcode: 10011-0454 created_at: '2026-02-11T13:00:37+00:00' site_name: 'London Bridge' language: en email_verified_at: '2026-02-11T13:00:38+00:00' metadata: [] created_at: '2026-02-11T13:00:38+00:00' ticket_admin: null engineer: null caretaker: null asset: null contract: id: 1 number: WSGE123 type: 'Adhoc Call-Out' gym_operator: id: 2 first_name: Liana last_name: Klein email: club-a@orbit4.org role: gym_operator company: id: 1 name: 'PulseForge Fitness' address: '48363 Ethelyn Forge' address_2: null address_3: null city: 'North Collintown' country: UK postcode: 10011-0454 created_at: '2026-02-11T13:00:37+00:00' site_name: 'London Bridge' language: en email_verified_at: '2026-02-11T13:00:38+00:00' metadata: [] created_at: '2026-02-11T13:00:38+00:00' service_provider: id: 4 first_name: Imani last_name: Kshlerin email: service-provider@orbit4.org role: service_provider company: id: 2 name: 'The Gym Fixers' address: '833 Sabryna Ramp' address_2: null address_3: null city: Bernierport country: UK postcode: '70876' created_at: '2026-02-11T13:00:37+00:00' site_name: null language: en email_verified_at: '2026-02-11T13:00:38+00:00' metadata: [] created_at: '2026-02-11T13:00:38+00:00' active: true start_date: '2026-02-10' end_date: '2027-02-10' metadata: [] created_at: '2026-02-11T13:00:41+00:00' media: [] images: [] documents: [] notes: - id: 5 user: id: 2 first_name: Liana last_name: Klein email: club-a@orbit4.org role: gym_operator company: id: 1 name: 'PulseForge Fitness' address: '48363 Ethelyn Forge' address_2: null address_3: null city: 'North Collintown' country: UK postcode: 10011-0454 created_at: '2026-02-11T13:00:37+00:00' site_name: 'London Bridge' language: en email_verified_at: '2026-02-11T13:00:38+00:00' metadata: [] created_at: '2026-02-11T13:00:38+00:00' note: 'Ticket Raised' is_system: true metadata: [] created_at: '2026-02-11T13:00:42+00:00' metadata: [] created_at: '2026-02-11T13:00:42+00:00' - id: 6 number: WSGE123-006 type: standard description: null priority: Faulty problem_type: undefined tags: [] status: closed engineer_arrived_at: null engineer_deployed_at: null closed_at: '2026-02-11T13:00:42+00:00' service_provider: id: 4 first_name: Imani last_name: Kshlerin email: service-provider@orbit4.org role: service_provider company: id: 2 name: 'The Gym Fixers' address: '833 Sabryna Ramp' address_2: null address_3: null city: Bernierport country: UK postcode: '70876' created_at: '2026-02-11T13:00:37+00:00' site_name: null language: en email_verified_at: '2026-02-11T13:00:38+00:00' metadata: [] created_at: '2026-02-11T13:00:38+00:00' gym_operator: id: 2 first_name: Liana last_name: Klein email: club-a@orbit4.org role: gym_operator company: id: 1 name: 'PulseForge Fitness' address: '48363 Ethelyn Forge' address_2: null address_3: null city: 'North Collintown' country: UK postcode: 10011-0454 created_at: '2026-02-11T13:00:37+00:00' site_name: 'London Bridge' language: en email_verified_at: '2026-02-11T13:00:38+00:00' metadata: [] created_at: '2026-02-11T13:00:38+00:00' ticket_admin: null engineer: null caretaker: null asset: null contract: id: 1 number: WSGE123 type: 'Adhoc Call-Out' gym_operator: id: 2 first_name: Liana last_name: Klein email: club-a@orbit4.org role: gym_operator company: id: 1 name: 'PulseForge Fitness' address: '48363 Ethelyn Forge' address_2: null address_3: null city: 'North Collintown' country: UK postcode: 10011-0454 created_at: '2026-02-11T13:00:37+00:00' site_name: 'London Bridge' language: en email_verified_at: '2026-02-11T13:00:38+00:00' metadata: [] created_at: '2026-02-11T13:00:38+00:00' service_provider: id: 4 first_name: Imani last_name: Kshlerin email: service-provider@orbit4.org role: service_provider company: id: 2 name: 'The Gym Fixers' address: '833 Sabryna Ramp' address_2: null address_3: null city: Bernierport country: UK postcode: '70876' created_at: '2026-02-11T13:00:37+00:00' site_name: null language: en email_verified_at: '2026-02-11T13:00:38+00:00' metadata: [] created_at: '2026-02-11T13:00:38+00:00' active: true start_date: '2026-02-10' end_date: '2027-02-10' metadata: [] created_at: '2026-02-11T13:00:41+00:00' media: [] images: [] documents: [] notes: - id: 6 user: id: 2 first_name: Liana last_name: Klein email: club-a@orbit4.org role: gym_operator company: id: 1 name: 'PulseForge Fitness' address: '48363 Ethelyn Forge' address_2: null address_3: null city: 'North Collintown' country: UK postcode: 10011-0454 created_at: '2026-02-11T13:00:37+00:00' site_name: 'London Bridge' language: en email_verified_at: '2026-02-11T13:00:38+00:00' metadata: [] created_at: '2026-02-11T13:00:38+00:00' note: 'Ticket Raised' is_system: true metadata: [] created_at: '2026-02-11T13:00:42+00:00' metadata: [] created_at: '2026-02-11T13:00:42+00:00' - id: 7 number: WSGE123-007 type: standard description: null priority: Faulty problem_type: undefined tags: [] status: closed engineer_arrived_at: null engineer_deployed_at: null closed_at: '2026-02-11T13:00:42+00:00' service_provider: id: 4 first_name: Imani last_name: Kshlerin email: service-provider@orbit4.org role: service_provider company: id: 2 name: 'The Gym Fixers' address: '833 Sabryna Ramp' address_2: null address_3: null city: Bernierport country: UK postcode: '70876' created_at: '2026-02-11T13:00:37+00:00' site_name: null language: en email_verified_at: '2026-02-11T13:00:38+00:00' metadata: [] created_at: '2026-02-11T13:00:38+00:00' gym_operator: id: 2 first_name: Liana last_name: Klein email: club-a@orbit4.org role: gym_operator company: id: 1 name: 'PulseForge Fitness' address: '48363 Ethelyn Forge' address_2: null address_3: null city: 'North Collintown' country: UK postcode: 10011-0454 created_at: '2026-02-11T13:00:37+00:00' site_name: 'London Bridge' language: en email_verified_at: '2026-02-11T13:00:38+00:00' metadata: [] created_at: '2026-02-11T13:00:38+00:00' ticket_admin: null engineer: null caretaker: null asset: null contract: id: 1 number: WSGE123 type: 'Adhoc Call-Out' gym_operator: id: 2 first_name: Liana last_name: Klein email: club-a@orbit4.org role: gym_operator company: id: 1 name: 'PulseForge Fitness' address: '48363 Ethelyn Forge' address_2: null address_3: null city: 'North Collintown' country: UK postcode: 10011-0454 created_at: '2026-02-11T13:00:37+00:00' site_name: 'London Bridge' language: en email_verified_at: '2026-02-11T13:00:38+00:00' metadata: [] created_at: '2026-02-11T13:00:38+00:00' service_provider: id: 4 first_name: Imani last_name: Kshlerin email: service-provider@orbit4.org role: service_provider company: id: 2 name: 'The Gym Fixers' address: '833 Sabryna Ramp' address_2: null address_3: null city: Bernierport country: UK postcode: '70876' created_at: '2026-02-11T13:00:37+00:00' site_name: null language: en email_verified_at: '2026-02-11T13:00:38+00:00' metadata: [] created_at: '2026-02-11T13:00:38+00:00' active: true start_date: '2026-02-10' end_date: '2027-02-10' metadata: [] created_at: '2026-02-11T13:00:41+00:00' media: [] images: [] documents: [] notes: - id: 7 user: id: 2 first_name: Liana last_name: Klein email: club-a@orbit4.org role: gym_operator company: id: 1 name: 'PulseForge Fitness' address: '48363 Ethelyn Forge' address_2: null address_3: null city: 'North Collintown' country: UK postcode: 10011-0454 created_at: '2026-02-11T13:00:37+00:00' site_name: 'London Bridge' language: en email_verified_at: '2026-02-11T13:00:38+00:00' metadata: [] created_at: '2026-02-11T13:00:38+00:00' note: 'Ticket Raised' is_system: true metadata: [] created_at: '2026-02-11T13:00:42+00:00' metadata: [] created_at: '2026-02-11T13:00:42+00:00' description: 'An array of paginated items.' items: type: object properties: id: type: integer example: 1 number: type: string example: WSGE123-001 type: type: string example: standard description: type: string example: null priority: type: string example: Faulty problem_type: type: string example: electrical tags: type: array example: [] status: type: string example: open engineer_arrived_at: type: string example: null engineer_deployed_at: type: string example: null closed_at: type: string example: null service_provider: type: object properties: id: type: integer example: 4 first_name: type: string example: Imani last_name: type: string example: Kshlerin email: type: string example: service-provider@orbit4.org role: type: string example: service_provider company: type: object properties: id: type: integer example: 2 name: type: string example: 'The Gym Fixers' address: type: string example: '833 Sabryna Ramp' address_2: type: string example: null address_3: type: string example: null city: type: string example: Bernierport country: type: string example: UK postcode: type: string example: '70876' created_at: type: string example: '2026-02-11T13:00:37+00:00' site_name: type: string example: null language: type: string example: en email_verified_at: type: string example: '2026-02-11T13:00:38+00:00' metadata: type: array example: [] created_at: type: string example: '2026-02-11T13:00:38+00:00' gym_operator: type: object properties: id: type: integer example: 2 first_name: type: string example: Liana last_name: type: string example: Klein email: type: string example: club-a@orbit4.org role: type: string example: gym_operator company: type: object properties: id: type: integer example: 1 name: type: string example: 'PulseForge Fitness' address: type: string example: '48363 Ethelyn Forge' address_2: type: string example: null address_3: type: string example: null city: type: string example: 'North Collintown' country: type: string example: UK postcode: type: string example: 10011-0454 created_at: type: string example: '2026-02-11T13:00:37+00:00' site_name: type: string example: 'London Bridge' language: type: string example: en email_verified_at: type: string example: '2026-02-11T13:00:38+00:00' metadata: type: array example: [] created_at: type: string example: '2026-02-11T13:00:38+00:00' ticket_admin: type: string example: null engineer: type: string example: null caretaker: type: string example: null asset: type: string example: null contract: type: object properties: id: type: integer example: 1 number: type: string example: WSGE123 type: type: string example: 'Adhoc Call-Out' gym_operator: type: object properties: id: type: integer example: 2 first_name: type: string example: Liana last_name: type: string example: Klein email: type: string example: club-a@orbit4.org role: type: string example: gym_operator company: type: object properties: id: type: integer example: 1 name: type: string example: 'PulseForge Fitness' address: type: string example: '48363 Ethelyn Forge' address_2: type: string example: null address_3: type: string example: null city: type: string example: 'North Collintown' country: type: string example: UK postcode: type: string example: 10011-0454 created_at: type: string example: '2026-02-11T13:00:37+00:00' site_name: type: string example: 'London Bridge' language: type: string example: en email_verified_at: type: string example: '2026-02-11T13:00:38+00:00' metadata: type: array example: [] created_at: type: string example: '2026-02-11T13:00:38+00:00' service_provider: type: object properties: id: type: integer example: 4 first_name: type: string example: Imani last_name: type: string example: Kshlerin email: type: string example: service-provider@orbit4.org role: type: string example: service_provider company: type: object properties: id: type: integer example: 2 name: type: string example: 'The Gym Fixers' address: type: string example: '833 Sabryna Ramp' address_2: type: string example: null address_3: type: string example: null city: type: string example: Bernierport country: type: string example: UK postcode: type: string example: '70876' created_at: type: string example: '2026-02-11T13:00:37+00:00' site_name: type: string example: null language: type: string example: en email_verified_at: type: string example: '2026-02-11T13:00:38+00:00' metadata: type: array example: [] created_at: type: string example: '2026-02-11T13:00:38+00:00' active: type: boolean example: true start_date: type: string example: '2026-02-10' end_date: type: string example: '2027-02-10' metadata: type: array example: [] created_at: type: string example: '2026-02-11T13:00:41+00:00' media: type: array example: [] images: type: array example: [] documents: type: array example: [] notes: type: array example: - id: 1 user: id: 2 first_name: Liana last_name: Klein email: club-a@orbit4.org role: gym_operator company: id: 1 name: 'PulseForge Fitness' address: '48363 Ethelyn Forge' address_2: null address_3: null city: 'North Collintown' country: UK postcode: 10011-0454 created_at: '2026-02-11T13:00:37+00:00' site_name: 'London Bridge' language: en email_verified_at: '2026-02-11T13:00:38+00:00' metadata: [] created_at: '2026-02-11T13:00:38+00:00' note: 'Ticket Raised' is_system: true metadata: [] created_at: '2026-02-11T13:00:41+00:00' items: type: object properties: id: type: integer example: 1 user: type: object properties: id: type: integer example: 2 first_name: type: string example: Liana last_name: type: string example: Klein email: type: string example: club-a@orbit4.org role: type: string example: gym_operator company: type: object properties: id: { type: integer, example: 1 } name: { type: string, example: 'PulseForge Fitness' } address: { type: string, example: '48363 Ethelyn Forge' } address_2: { type: string, example: null } address_3: { type: string, example: null } city: { type: string, example: 'North Collintown' } country: { type: string, example: UK } postcode: { type: string, example: 10011-0454 } created_at: { type: string, example: '2026-02-11T13:00:37+00:00' } site_name: type: string example: 'London Bridge' language: type: string example: en email_verified_at: type: string example: '2026-02-11T13:00:38+00:00' metadata: type: array example: [] created_at: type: string example: '2026-02-11T13:00:38+00:00' note: type: string example: 'Ticket Raised' is_system: type: boolean example: true metadata: type: array example: [] created_at: type: string example: '2026-02-11T13:00:41+00:00' metadata: type: array example: [] created_at: type: string example: '2026-02-11T13:00:41+00:00' links: type: object properties: first: type: string example: 'https://api.orbit4.org/v1/tickets?page=1' description: 'The first page URL.' last: type: string example: 'https://api.orbit4.org/v1/tickets?page=1' description: 'The last page URL.' prev: type: string example: null description: 'The previous page URL.' next: type: string example: null description: 'The next page URL.' meta: type: object properties: current_page: type: integer example: 1 description: 'Current page number.' from: type: integer example: 1 description: 'Starting record number.' last_page: type: integer example: 1 description: 'Last page number.' links: type: array example: - url: null label: '« Previous' active: false - url: 'https://api.orbit4.org/v1/tickets?page=1' label: '1' active: true - url: null label: 'Next »' active: false description: 'An array of links.' items: type: object properties: url: type: string example: null label: type: string example: '« Previous' active: type: boolean example: false path: type: string example: 'https://api.orbit4.org/v1/tickets' description: 'The path of the request.' per_page: type: integer example: 25 description: 'Records per page.' to: type: integer example: 7 description: 'Ending record number.' total: type: integer example: 7 description: 'Total number of records.' tags: - Tickets post: summary: 'Create new ticket.' operationId: createNewTicket description: "This endpoint allows you to raise a new ticket from the specified sender to the specified recipient account.\nThe ticket will be created with the provided details and assigned to the specified user." parameters: [] responses: 201: description: '' content: application/json: schema: type: object example: data: id: 8 number: WSGE123-008 type: standard description: 'The treadmill is broken. Please fix it.' priority: Faulty problem_type: software tags: [] status: open engineer_arrived_at: null engineer_deployed_at: null closed_at: null service_provider: id: 4 first_name: Imani last_name: Kshlerin email: service-provider@orbit4.org role: service_provider company: id: 2 name: 'The Gym Fixers' address: '833 Sabryna Ramp' address_2: null address_3: null city: Bernierport country: UK postcode: '70876' created_at: '2026-02-11T13:00:37+00:00' site_name: null language: en email_verified_at: '2026-02-11T13:00:38+00:00' metadata: [] created_at: '2026-02-11T13:00:38+00:00' gym_operator: id: 2 first_name: Liana last_name: Klein email: club-a@orbit4.org role: gym_operator company: id: 1 name: 'PulseForge Fitness' address: '48363 Ethelyn Forge' address_2: null address_3: null city: 'North Collintown' country: UK postcode: 10011-0454 created_at: '2026-02-11T13:00:37+00:00' site_name: 'London Bridge' language: en email_verified_at: '2026-02-11T13:00:38+00:00' metadata: [] created_at: '2026-02-11T13:00:38+00:00' ticket_admin: null engineer: null caretaker: null asset: id: 1 brand: 'Hammer Strength' range: 'Plateloaded Iso-Lateral' product: 'Seated Leg Press' product_id: 5 qr_code: O4-549 serial_number: MSN-835 installation_date: '2023-02-11T13:00:40.000000Z' manufacturing_date: '2022-02-11T13:00:40.000000Z' warranty_end_date: '2028-02-11T13:00:40.000000Z' deprecation_date: '2031-02-11T13:00:40.000000Z' current_spend: £0 max_spend: '£4,763.20' fitness_product: 1 has_odometer: 0 residual_price: £142.80 image: null metadata: [] created_at: '2026-02-11T13:00:40+00:00' contract: id: 1 number: WSGE123 type: 'Adhoc Call-Out' gym_operator: id: 2 first_name: Liana last_name: Klein email: club-a@orbit4.org role: gym_operator company: id: 1 name: 'PulseForge Fitness' address: '48363 Ethelyn Forge' address_2: null address_3: null city: 'North Collintown' country: UK postcode: 10011-0454 created_at: '2026-02-11T13:00:37+00:00' site_name: 'London Bridge' language: en email_verified_at: '2026-02-11T13:00:38+00:00' metadata: [] created_at: '2026-02-11T13:00:38+00:00' service_provider: id: 4 first_name: Imani last_name: Kshlerin email: service-provider@orbit4.org role: service_provider company: id: 2 name: 'The Gym Fixers' address: '833 Sabryna Ramp' address_2: null address_3: null city: Bernierport country: UK postcode: '70876' created_at: '2026-02-11T13:00:37+00:00' site_name: null language: en email_verified_at: '2026-02-11T13:00:38+00:00' metadata: [] created_at: '2026-02-11T13:00:38+00:00' active: true start_date: '2026-02-10' end_date: '2027-02-10' metadata: [] created_at: '2026-02-11T13:00:41+00:00' media: - id: 6 url: 'https://cdn.orbit4.org/uploads/79461698c7d7cc8f662.71802102.jpg' type: image resource_type: ticket resource_id: 8 extra_properties: variants: large: true main: true listing: true thumbnail: true created_at: '2026-02-11T13:00:44+00:00' images: - id: 6 url: 'https://cdn.orbit4.org/uploads/79461698c7d7cc8f662.71802102.jpg' type: image resource_type: ticket resource_id: 8 extra_properties: variants: large: true main: true listing: true thumbnail: true created_at: '2026-02-11T13:00:44+00:00' documents: [] notes: - id: 10 user: id: 1 first_name: Carlo last_name: Kiehn email: client-admin@orbit4.org role: club_admin company: id: 1 name: 'PulseForge Fitness' address: '48363 Ethelyn Forge' address_2: null address_3: null city: 'North Collintown' country: UK postcode: 10011-0454 created_at: '2026-02-11T13:00:37+00:00' site_name: null language: en email_verified_at: '2026-02-11T13:00:37+00:00' metadata: [] created_at: '2026-02-11T13:00:37+00:00' note: "Description changed from '' to 'The treadmill is broken. Please fix it.'" is_system: true metadata: [] created_at: '2026-02-11T13:00:44+00:00' - id: 11 user: id: 2 first_name: Liana last_name: Klein email: club-a@orbit4.org role: gym_operator company: id: 1 name: 'PulseForge Fitness' address: '48363 Ethelyn Forge' address_2: null address_3: null city: 'North Collintown' country: UK postcode: 10011-0454 created_at: '2026-02-11T13:00:37+00:00' site_name: 'London Bridge' language: en email_verified_at: '2026-02-11T13:00:38+00:00' metadata: [] created_at: '2026-02-11T13:00:38+00:00' note: 'Ticket Raised' is_system: true metadata: [] created_at: '2026-02-11T13:00:44+00:00' - id: 12 user: id: 2 first_name: Liana last_name: Klein email: club-a@orbit4.org role: gym_operator company: id: 1 name: 'PulseForge Fitness' address: '48363 Ethelyn Forge' address_2: null address_3: null city: 'North Collintown' country: UK postcode: 10011-0454 created_at: '2026-02-11T13:00:37+00:00' site_name: 'London Bridge' language: en email_verified_at: '2026-02-11T13:00:38+00:00' metadata: [] created_at: '2026-02-11T13:00:38+00:00' note: 'The treadmill is broken. Please fix it.' is_system: false metadata: [] created_at: '2026-02-11T13:00:44+00:00' - id: 13 user: id: 1 first_name: Carlo last_name: Kiehn email: client-admin@orbit4.org role: club_admin company: id: 1 name: 'PulseForge Fitness' address: '48363 Ethelyn Forge' address_2: null address_3: null city: 'North Collintown' country: UK postcode: 10011-0454 created_at: '2026-02-11T13:00:37+00:00' site_name: null language: en email_verified_at: '2026-02-11T13:00:37+00:00' metadata: [] created_at: '2026-02-11T13:00:37+00:00' note: 'Image Uploaded' is_system: true metadata: [] created_at: '2026-02-11T13:00:44+00:00' metadata: integration_id: ABC123 created_at: '2026-02-11T13:00:44+00:00' properties: data: type: object properties: id: type: integer example: 8 description: 'The unique identifier for the ticket within the Orbit4 system.' number: type: string example: WSGE123-008 description: 'A user friendly identifier for the ticket.' type: type: string example: standard description: 'The type of ticket.' description: type: string example: 'The treadmill is broken. Please fix it.' description: 'A description of the issue.' priority: type: string example: Faulty description: 'The priority of the ticket based on the state of the equipment.' problem_type: type: string example: software description: 'The problem type of the ticket. Possible values are: electrical, software, mechanical, undefined' tags: type: array example: [] status: type: string example: open description: 'The current status of the ticket.' engineer_arrived_at: type: string example: null description: 'The date and time the engineer arrived at the location.' engineer_deployed_at: type: string example: null description: 'The date and time the engineer was deployed to the location.' closed_at: type: string example: null description: 'The date and time the ticket was closed.' service_provider: type: object properties: id: type: integer example: 4 first_name: type: string example: Imani last_name: type: string example: Kshlerin email: type: string example: service-provider@orbit4.org role: type: string example: service_provider company: type: object properties: id: type: integer example: 2 name: type: string example: 'The Gym Fixers' address: type: string example: '833 Sabryna Ramp' address_2: type: string example: null address_3: type: string example: null city: type: string example: Bernierport country: type: string example: UK postcode: type: string example: '70876' created_at: type: string example: '2026-02-11T13:00:37+00:00' site_name: type: string example: null language: type: string example: en email_verified_at: type: string example: '2026-02-11T13:00:38+00:00' metadata: type: array example: [] created_at: type: string example: '2026-02-11T13:00:38+00:00' gym_operator: type: object properties: id: type: integer example: 2 first_name: type: string example: Liana last_name: type: string example: Klein email: type: string example: club-a@orbit4.org role: type: string example: gym_operator company: type: object properties: id: type: integer example: 1 name: type: string example: 'PulseForge Fitness' address: type: string example: '48363 Ethelyn Forge' address_2: type: string example: null address_3: type: string example: null city: type: string example: 'North Collintown' country: type: string example: UK postcode: type: string example: 10011-0454 created_at: type: string example: '2026-02-11T13:00:37+00:00' site_name: type: string example: 'London Bridge' language: type: string example: en email_verified_at: type: string example: '2026-02-11T13:00:38+00:00' metadata: type: array example: [] created_at: type: string example: '2026-02-11T13:00:38+00:00' ticket_admin: type: string example: null engineer: type: string example: null caretaker: type: string example: null asset: type: object properties: id: type: integer example: 1 description: 'The unique identifier for the asset within the Orbit4 system.' brand: type: string example: 'Hammer Strength' description: 'The brand of the asset.' range: type: string example: 'Plateloaded Iso-Lateral' description: 'The range of the asset.' product: type: string example: 'Seated Leg Press' description: 'The name of the product.' product_id: type: integer example: 5 description: 'The unique identifier for the product within the Orbit4 system.' qr_code: type: string example: O4-549 description: 'The qr code number used on the sticker of the equipment.' serial_number: type: string example: MSN-835 description: 'The manufacturer serial number of the equipment.' installation_date: type: string example: '2023-02-11T13:00:40.000000Z' description: 'The installation date of the equipment.' manufacturing_date: type: string example: '2022-02-11T13:00:40.000000Z' description: 'The manufacturing date of the equipment.' warranty_end_date: type: string example: '2028-02-11T13:00:40.000000Z' description: 'The warranty end date of the equipment.' deprecation_date: type: string example: '2031-02-11T13:00:40.000000Z' description: 'The end date of the equipment.' current_spend: type: string example: £0 description: 'The current spend in services for the equipment.' max_spend: type: string example: '£4,763.20' description: "The maximum spend in services for the equipment until it's recommended to replace it." fitness_product: type: integer example: 1 description: 'A boolean indicating whether the asset is a fitness equipment.' has_odometer: type: integer example: 0 description: 'A boolean indicating whether the asset has an odometer.' residual_price: type: string example: £142.80 description: 'The residual value of the asset.' image: type: string example: null metadata: type: array example: [] created_at: type: string example: '2026-02-11T13:00:40+00:00' description: 'The date and time the asset was created.' contract: type: object properties: id: type: integer example: 1 number: type: string example: WSGE123 type: type: string example: 'Adhoc Call-Out' gym_operator: type: object properties: id: type: integer example: 2 first_name: type: string example: Liana last_name: type: string example: Klein email: type: string example: club-a@orbit4.org role: type: string example: gym_operator company: type: object properties: id: type: integer example: 1 name: type: string example: 'PulseForge Fitness' address: type: string example: '48363 Ethelyn Forge' address_2: type: string example: null address_3: type: string example: null city: type: string example: 'North Collintown' country: type: string example: UK postcode: type: string example: 10011-0454 created_at: type: string example: '2026-02-11T13:00:37+00:00' site_name: type: string example: 'London Bridge' language: type: string example: en email_verified_at: type: string example: '2026-02-11T13:00:38+00:00' metadata: type: array example: [] created_at: type: string example: '2026-02-11T13:00:38+00:00' service_provider: type: object properties: id: type: integer example: 4 first_name: type: string example: Imani last_name: type: string example: Kshlerin email: type: string example: service-provider@orbit4.org role: type: string example: service_provider company: type: object properties: id: type: integer example: 2 name: type: string example: 'The Gym Fixers' address: type: string example: '833 Sabryna Ramp' address_2: type: string example: null address_3: type: string example: null city: type: string example: Bernierport country: type: string example: UK postcode: type: string example: '70876' created_at: type: string example: '2026-02-11T13:00:37+00:00' site_name: type: string example: null language: type: string example: en email_verified_at: type: string example: '2026-02-11T13:00:38+00:00' metadata: type: array example: [] created_at: type: string example: '2026-02-11T13:00:38+00:00' active: type: boolean example: true start_date: type: string example: '2026-02-10' end_date: type: string example: '2027-02-10' metadata: type: array example: [] created_at: type: string example: '2026-02-11T13:00:41+00:00' media: type: array example: - id: 6 url: 'https://cdn.orbit4.org/uploads/79461698c7d7cc8f662.71802102.jpg' type: image resource_type: ticket resource_id: 8 extra_properties: variants: large: true main: true listing: true thumbnail: true created_at: '2026-02-11T13:00:44+00:00' description: 'An array of objects representing the media linked to the ticket.' items: type: object properties: id: type: integer example: 6 url: type: string example: 'https://cdn.orbit4.org/uploads/79461698c7d7cc8f662.71802102.jpg' type: type: string example: image resource_type: type: string example: ticket resource_id: type: integer example: 8 extra_properties: type: object properties: variants: type: object properties: large: type: boolean example: true main: type: boolean example: true listing: type: boolean example: true thumbnail: type: boolean example: true created_at: type: string example: '2026-02-11T13:00:44+00:00' images: type: array example: - id: 6 url: 'https://cdn.orbit4.org/uploads/79461698c7d7cc8f662.71802102.jpg' type: image resource_type: ticket resource_id: 8 extra_properties: variants: large: true main: true listing: true thumbnail: true created_at: '2026-02-11T13:00:44+00:00' description: 'An array of objects representing the images linked to the ticket.' items: type: object properties: id: type: integer example: 6 url: type: string example: 'https://cdn.orbit4.org/uploads/79461698c7d7cc8f662.71802102.jpg' type: type: string example: image resource_type: type: string example: ticket resource_id: type: integer example: 8 extra_properties: type: object properties: variants: type: object properties: large: type: boolean example: true main: type: boolean example: true listing: type: boolean example: true thumbnail: type: boolean example: true created_at: type: string example: '2026-02-11T13:00:44+00:00' documents: type: array example: [] description: 'An array of objects representing the documents linked to the ticket (quotes, invoices, purchase orders, worksheets, and other files).' notes: type: array example: - id: 10 user: id: 1 first_name: Carlo last_name: Kiehn email: client-admin@orbit4.org role: club_admin company: id: 1 name: 'PulseForge Fitness' address: '48363 Ethelyn Forge' address_2: null address_3: null city: 'North Collintown' country: UK postcode: 10011-0454 created_at: '2026-02-11T13:00:37+00:00' site_name: null language: en email_verified_at: '2026-02-11T13:00:37+00:00' metadata: [] created_at: '2026-02-11T13:00:37+00:00' note: "Description changed from '' to 'The treadmill is broken. Please fix it.'" is_system: true metadata: [] created_at: '2026-02-11T13:00:44+00:00' - id: 11 user: id: 2 first_name: Liana last_name: Klein email: club-a@orbit4.org role: gym_operator company: id: 1 name: 'PulseForge Fitness' address: '48363 Ethelyn Forge' address_2: null address_3: null city: 'North Collintown' country: UK postcode: 10011-0454 created_at: '2026-02-11T13:00:37+00:00' site_name: 'London Bridge' language: en email_verified_at: '2026-02-11T13:00:38+00:00' metadata: [] created_at: '2026-02-11T13:00:38+00:00' note: 'Ticket Raised' is_system: true metadata: [] created_at: '2026-02-11T13:00:44+00:00' - id: 12 user: id: 2 first_name: Liana last_name: Klein email: club-a@orbit4.org role: gym_operator company: id: 1 name: 'PulseForge Fitness' address: '48363 Ethelyn Forge' address_2: null address_3: null city: 'North Collintown' country: UK postcode: 10011-0454 created_at: '2026-02-11T13:00:37+00:00' site_name: 'London Bridge' language: en email_verified_at: '2026-02-11T13:00:38+00:00' metadata: [] created_at: '2026-02-11T13:00:38+00:00' note: 'The treadmill is broken. Please fix it.' is_system: false metadata: [] created_at: '2026-02-11T13:00:44+00:00' - id: 13 user: id: 1 first_name: Carlo last_name: Kiehn email: client-admin@orbit4.org role: club_admin company: id: 1 name: 'PulseForge Fitness' address: '48363 Ethelyn Forge' address_2: null address_3: null city: 'North Collintown' country: UK postcode: 10011-0454 created_at: '2026-02-11T13:00:37+00:00' site_name: null language: en email_verified_at: '2026-02-11T13:00:37+00:00' metadata: [] created_at: '2026-02-11T13:00:37+00:00' note: 'Image Uploaded' is_system: true metadata: [] created_at: '2026-02-11T13:00:44+00:00' description: 'An array of objects representing the notes linked to the ticket.' items: type: object properties: id: type: integer example: 10 user: type: object properties: id: type: integer example: 1 first_name: type: string example: Carlo last_name: type: string example: Kiehn email: type: string example: client-admin@orbit4.org role: type: string example: club_admin company: type: object properties: id: type: integer example: 1 name: type: string example: 'PulseForge Fitness' address: type: string example: '48363 Ethelyn Forge' address_2: type: string example: null address_3: type: string example: null city: type: string example: 'North Collintown' country: type: string example: UK postcode: type: string example: 10011-0454 created_at: type: string example: '2026-02-11T13:00:37+00:00' site_name: type: string example: null language: type: string example: en email_verified_at: type: string example: '2026-02-11T13:00:37+00:00' metadata: type: array example: [] created_at: type: string example: '2026-02-11T13:00:37+00:00' note: type: string example: "Description changed from '' to 'The treadmill is broken. Please fix it.'" is_system: type: boolean example: true metadata: type: array example: [] created_at: type: string example: '2026-02-11T13:00:44+00:00' metadata: type: object properties: integration_id: type: string example: ABC123 created_at: type: string example: '2026-02-11T13:00:44+00:00' description: 'The date and time the ticket was created.' tags: - Tickets requestBody: required: true content: multipart/form-data: schema: type: object properties: sender_id: type: integer description: 'The ID of the gym operator raising the ticket.' example: 2.0 recipient_id: type: integer description: 'The ID of the user the ticket is sent to. Only required if the ticket is sent to a user.' example: 4.0 asset_id: type: integer description: 'The ID of the asset the ticket is raised for' example: 1 type: type: string description: 'The type of ticket being raised.' example: standard enum: - standard - ad-hoc - internal - service description: type: string description: 'The description of the problem being raised in the ticket.' example: 'The treadmill is broken. Please fix it.' priority: type: string description: 'The priority of the ticket based on the state of the equipment.' example: Faulty enum: - Low - Faulty - 'Out of Order' - Replacement problem_type: type: string description: 'The problem type of the ticket.' example: software enum: - electrical - software - mechanical - undefined images: type: array description: 'A file to be attached to the ticket as an image. Supports jpeg, png, jpg, webp, heic formats. Must be an image. Must not be greater than 10240 kilobytes.' items: type: string format: binary metadata: type: string description: 'A JSON object with metadata, which can be used for filtering. This will also be included in API responses and webhook payloads.' example: '{"integration_id":"ABC123"}' required: - sender_id - recipient_id - type - description '/v1/tickets/{ticket}': get: summary: 'Fetch ticket details.' operationId: fetchTicketDetails description: "This endpoint allows you to retrieve details of a specific ticket by their ID. The returned details include the\nticket's status, assigned user, and other relevant information." parameters: [] responses: 200: description: '' content: application/json: schema: type: object example: data: id: 2 number: WSGE123-002 type: standard description: null priority: Faulty problem_type: electrical tags: [] status: open engineer_arrived_at: null engineer_deployed_at: null closed_at: null service_provider: id: 4 first_name: Imani last_name: Kshlerin email: service-provider@orbit4.org role: service_provider company: id: 2 name: 'The Gym Fixers' address: '833 Sabryna Ramp' address_2: null address_3: null city: Bernierport country: UK postcode: '70876' created_at: '2026-02-11T13:00:37+00:00' site_name: null language: en email_verified_at: '2026-02-11T13:00:38+00:00' metadata: [] created_at: '2026-02-11T13:00:38+00:00' gym_operator: id: 2 first_name: Liana last_name: Klein email: club-a@orbit4.org role: gym_operator company: id: 1 name: 'PulseForge Fitness' address: '48363 Ethelyn Forge' address_2: null address_3: null city: 'North Collintown' country: UK postcode: 10011-0454 created_at: '2026-02-11T13:00:37+00:00' site_name: 'London Bridge' language: en email_verified_at: '2026-02-11T13:00:38+00:00' metadata: [] created_at: '2026-02-11T13:00:38+00:00' ticket_admin: null engineer: null caretaker: null asset: null contract: id: 1 number: WSGE123 type: 'Adhoc Call-Out' gym_operator: id: 2 first_name: Liana last_name: Klein email: club-a@orbit4.org role: gym_operator company: id: 1 name: 'PulseForge Fitness' address: '48363 Ethelyn Forge' address_2: null address_3: null city: 'North Collintown' country: UK postcode: 10011-0454 created_at: '2026-02-11T13:00:37+00:00' site_name: 'London Bridge' language: en email_verified_at: '2026-02-11T13:00:38+00:00' metadata: [] created_at: '2026-02-11T13:00:38+00:00' service_provider: id: 4 first_name: Imani last_name: Kshlerin email: service-provider@orbit4.org role: service_provider company: id: 2 name: 'The Gym Fixers' address: '833 Sabryna Ramp' address_2: null address_3: null city: Bernierport country: UK postcode: '70876' created_at: '2026-02-11T13:00:37+00:00' site_name: null language: en email_verified_at: '2026-02-11T13:00:38+00:00' metadata: [] created_at: '2026-02-11T13:00:38+00:00' active: true start_date: '2026-02-10' end_date: '2027-02-10' metadata: [] created_at: '2026-02-11T13:00:41+00:00' media: - id: 1 url: 'https://cdn.orbit4.org/uploads/image.jpg' type: image resource_type: ticket resource_id: 2 extra_properties: null created_at: '2026-02-11T13:00:42+00:00' images: - id: 1 url: 'https://cdn.orbit4.org/uploads/image.jpg' type: image resource_type: ticket resource_id: 2 extra_properties: null created_at: '2026-02-11T13:00:42+00:00' documents: - id: 2 url: 'https://cdn.orbit4.org/uploads/quote.pdf' type: quote resource_type: ticket resource_id: 2 extra_properties: null created_at: '2026-02-11T13:00:42+00:00' notes: - id: 2 user: id: 2 first_name: Liana last_name: Klein email: club-a@orbit4.org role: gym_operator company: id: 1 name: 'PulseForge Fitness' address: '48363 Ethelyn Forge' address_2: null address_3: null city: 'North Collintown' country: UK postcode: 10011-0454 created_at: '2026-02-11T13:00:37+00:00' site_name: 'London Bridge' language: en email_verified_at: '2026-02-11T13:00:38+00:00' metadata: [] created_at: '2026-02-11T13:00:38+00:00' note: 'Ticket Raised' is_system: true metadata: [] created_at: '2026-02-11T13:00:41+00:00' - id: 8 user: id: 2 first_name: Liana last_name: Klein email: club-a@orbit4.org role: gym_operator company: id: 1 name: 'PulseForge Fitness' address: '48363 Ethelyn Forge' address_2: null address_3: null city: 'North Collintown' country: UK postcode: 10011-0454 created_at: '2026-02-11T13:00:37+00:00' site_name: 'London Bridge' language: en email_verified_at: '2026-02-11T13:00:38+00:00' metadata: [] created_at: '2026-02-11T13:00:38+00:00' note: 'Hey, this machine is now totally out of use. Can you come today?' is_system: false metadata: [] created_at: '2026-02-11T13:00:42+00:00' - id: 9 user: id: 4 first_name: Imani last_name: Kshlerin email: service-provider@orbit4.org role: service_provider company: id: 2 name: 'The Gym Fixers' address: '833 Sabryna Ramp' address_2: null address_3: null city: Bernierport country: UK postcode: '70876' created_at: '2026-02-11T13:00:37+00:00' site_name: null language: en email_verified_at: '2026-02-11T13:00:38+00:00' metadata: [] created_at: '2026-02-11T13:00:38+00:00' note: "Sure, no problem, I'll deploy one of my technicians out to you now." is_system: false metadata: [] created_at: '2026-02-11T13:00:42+00:00' metadata: [] created_at: '2026-02-11T13:00:41+00:00' properties: data: type: object properties: id: type: integer example: 2 description: 'The unique identifier for the ticket within the Orbit4 system.' number: type: string example: WSGE123-002 description: 'A user friendly identifier for the ticket.' type: type: string example: standard description: 'The type of ticket.' description: type: string example: null description: 'A description of the issue.' priority: type: string example: Faulty description: 'The priority of the ticket based on the state of the equipment.' problem_type: type: string example: electrical description: 'The problem type of the ticket. Possible values are: electrical, software, mechanical, undefined' tags: type: array example: [] status: type: string example: open description: 'The current status of the ticket.' engineer_arrived_at: type: string example: null description: 'The date and time the engineer arrived at the location.' engineer_deployed_at: type: string example: null description: 'The date and time the engineer was deployed to the location.' closed_at: type: string example: null description: 'The date and time the ticket was closed.' service_provider: type: object properties: id: type: integer example: 4 first_name: type: string example: Imani last_name: type: string example: Kshlerin email: type: string example: service-provider@orbit4.org role: type: string example: service_provider company: type: object properties: id: type: integer example: 2 name: type: string example: 'The Gym Fixers' address: type: string example: '833 Sabryna Ramp' address_2: type: string example: null address_3: type: string example: null city: type: string example: Bernierport country: type: string example: UK postcode: type: string example: '70876' created_at: type: string example: '2026-02-11T13:00:37+00:00' site_name: type: string example: null language: type: string example: en email_verified_at: type: string example: '2026-02-11T13:00:38+00:00' metadata: type: array example: [] created_at: type: string example: '2026-02-11T13:00:38+00:00' gym_operator: type: object properties: id: type: integer example: 2 first_name: type: string example: Liana last_name: type: string example: Klein email: type: string example: club-a@orbit4.org role: type: string example: gym_operator company: type: object properties: id: type: integer example: 1 name: type: string example: 'PulseForge Fitness' address: type: string example: '48363 Ethelyn Forge' address_2: type: string example: null address_3: type: string example: null city: type: string example: 'North Collintown' country: type: string example: UK postcode: type: string example: 10011-0454 created_at: type: string example: '2026-02-11T13:00:37+00:00' site_name: type: string example: 'London Bridge' language: type: string example: en email_verified_at: type: string example: '2026-02-11T13:00:38+00:00' metadata: type: array example: [] created_at: type: string example: '2026-02-11T13:00:38+00:00' ticket_admin: type: string example: null engineer: type: string example: null caretaker: type: string example: null asset: type: string example: null contract: type: object properties: id: type: integer example: 1 number: type: string example: WSGE123 type: type: string example: 'Adhoc Call-Out' gym_operator: type: object properties: id: type: integer example: 2 first_name: type: string example: Liana last_name: type: string example: Klein email: type: string example: club-a@orbit4.org role: type: string example: gym_operator company: type: object properties: id: type: integer example: 1 name: type: string example: 'PulseForge Fitness' address: type: string example: '48363 Ethelyn Forge' address_2: type: string example: null address_3: type: string example: null city: type: string example: 'North Collintown' country: type: string example: UK postcode: type: string example: 10011-0454 created_at: type: string example: '2026-02-11T13:00:37+00:00' site_name: type: string example: 'London Bridge' language: type: string example: en email_verified_at: type: string example: '2026-02-11T13:00:38+00:00' metadata: type: array example: [] created_at: type: string example: '2026-02-11T13:00:38+00:00' service_provider: type: object properties: id: type: integer example: 4 first_name: type: string example: Imani last_name: type: string example: Kshlerin email: type: string example: service-provider@orbit4.org role: type: string example: service_provider company: type: object properties: id: type: integer example: 2 name: type: string example: 'The Gym Fixers' address: type: string example: '833 Sabryna Ramp' address_2: type: string example: null address_3: type: string example: null city: type: string example: Bernierport country: type: string example: UK postcode: type: string example: '70876' created_at: type: string example: '2026-02-11T13:00:37+00:00' site_name: type: string example: null language: type: string example: en email_verified_at: type: string example: '2026-02-11T13:00:38+00:00' metadata: type: array example: [] created_at: type: string example: '2026-02-11T13:00:38+00:00' active: type: boolean example: true start_date: type: string example: '2026-02-10' end_date: type: string example: '2027-02-10' metadata: type: array example: [] created_at: type: string example: '2026-02-11T13:00:41+00:00' media: type: array example: - id: 1 url: 'https://cdn.orbit4.org/uploads/image.jpg' type: image resource_type: ticket resource_id: 2 extra_properties: null created_at: '2026-02-11T13:00:42+00:00' description: 'An array of objects representing the media linked to the ticket.' items: type: object properties: id: type: integer example: 1 url: type: string example: 'https://cdn.orbit4.org/uploads/image.jpg' type: type: string example: image resource_type: type: string example: ticket resource_id: type: integer example: 2 extra_properties: type: string example: null created_at: type: string example: '2026-02-11T13:00:42+00:00' images: type: array example: - id: 1 url: 'https://cdn.orbit4.org/uploads/image.jpg' type: image resource_type: ticket resource_id: 2 extra_properties: null created_at: '2026-02-11T13:00:42+00:00' description: 'An array of objects representing the images linked to the ticket.' items: type: object properties: id: type: integer example: 1 url: type: string example: 'https://cdn.orbit4.org/uploads/image.jpg' type: type: string example: image resource_type: type: string example: ticket resource_id: type: integer example: 2 extra_properties: type: string example: null created_at: type: string example: '2026-02-11T13:00:42+00:00' documents: type: array example: - id: 2 url: 'https://cdn.orbit4.org/uploads/quote.pdf' type: quote resource_type: ticket resource_id: 2 extra_properties: null created_at: '2026-02-11T13:00:42+00:00' description: 'An array of objects representing the documents linked to the ticket (quotes, invoices, purchase orders, worksheets, and other files).' items: type: object properties: id: type: integer example: 2 url: type: string example: 'https://cdn.orbit4.org/uploads/quote.pdf' type: type: string example: quote resource_type: type: string example: ticket resource_id: type: integer example: 2 extra_properties: type: string example: null created_at: type: string example: '2026-02-11T13:00:42+00:00' notes: type: array example: - id: 2 user: id: 2 first_name: Liana last_name: Klein email: club-a@orbit4.org role: gym_operator company: id: 1 name: 'PulseForge Fitness' address: '48363 Ethelyn Forge' address_2: null address_3: null city: 'North Collintown' country: UK postcode: 10011-0454 created_at: '2026-02-11T13:00:37+00:00' site_name: 'London Bridge' language: en email_verified_at: '2026-02-11T13:00:38+00:00' metadata: [] created_at: '2026-02-11T13:00:38+00:00' note: 'Ticket Raised' is_system: true metadata: [] created_at: '2026-02-11T13:00:41+00:00' - id: 8 user: id: 2 first_name: Liana last_name: Klein email: club-a@orbit4.org role: gym_operator company: id: 1 name: 'PulseForge Fitness' address: '48363 Ethelyn Forge' address_2: null address_3: null city: 'North Collintown' country: UK postcode: 10011-0454 created_at: '2026-02-11T13:00:37+00:00' site_name: 'London Bridge' language: en email_verified_at: '2026-02-11T13:00:38+00:00' metadata: [] created_at: '2026-02-11T13:00:38+00:00' note: 'Hey, this machine is now totally out of use. Can you come today?' is_system: false metadata: [] created_at: '2026-02-11T13:00:42+00:00' - id: 9 user: id: 4 first_name: Imani last_name: Kshlerin email: service-provider@orbit4.org role: service_provider company: id: 2 name: 'The Gym Fixers' address: '833 Sabryna Ramp' address_2: null address_3: null city: Bernierport country: UK postcode: '70876' created_at: '2026-02-11T13:00:37+00:00' site_name: null language: en email_verified_at: '2026-02-11T13:00:38+00:00' metadata: [] created_at: '2026-02-11T13:00:38+00:00' note: "Sure, no problem, I'll deploy one of my technicians out to you now." is_system: false metadata: [] created_at: '2026-02-11T13:00:42+00:00' description: 'An array of objects representing the notes linked to the ticket.' items: type: object properties: id: type: integer example: 2 user: type: object properties: id: type: integer example: 2 first_name: type: string example: Liana last_name: type: string example: Klein email: type: string example: club-a@orbit4.org role: type: string example: gym_operator company: type: object properties: id: type: integer example: 1 name: type: string example: 'PulseForge Fitness' address: type: string example: '48363 Ethelyn Forge' address_2: type: string example: null address_3: type: string example: null city: type: string example: 'North Collintown' country: type: string example: UK postcode: type: string example: 10011-0454 created_at: type: string example: '2026-02-11T13:00:37+00:00' site_name: type: string example: 'London Bridge' language: type: string example: en email_verified_at: type: string example: '2026-02-11T13:00:38+00:00' metadata: type: array example: [] created_at: type: string example: '2026-02-11T13:00:38+00:00' note: type: string example: 'Ticket Raised' is_system: type: boolean example: true metadata: type: array example: [] created_at: type: string example: '2026-02-11T13:00:41+00:00' metadata: type: array example: [] created_at: type: string example: '2026-02-11T13:00:41+00:00' description: 'The date and time the ticket was created.' tags: - Tickets put: summary: 'Update ticket.' operationId: updateTicket description: "This endpoint allows you to update details of a specific ticket by their ID. Only the fields that need to be\nupdated should be provided." parameters: [] responses: 200: description: '' content: application/json: schema: type: object example: data: id: 2 number: WSGE123-002 type: standard description: null priority: Faulty problem_type: electrical tags: [] status: closed engineer_arrived_at: null engineer_deployed_at: null closed_at: '2026-02-11T13:00:45+00:00' service_provider: id: 4 first_name: Imani last_name: Kshlerin email: service-provider@orbit4.org role: service_provider company: id: 2 name: 'The Gym Fixers' address: '833 Sabryna Ramp' address_2: null address_3: null city: Bernierport country: UK postcode: '70876' created_at: '2026-02-11T13:00:37+00:00' site_name: null language: en email_verified_at: '2026-02-11T13:00:38+00:00' metadata: [] created_at: '2026-02-11T13:00:38+00:00' gym_operator: id: 2 first_name: Liana last_name: Klein email: club-a@orbit4.org role: gym_operator company: id: 1 name: 'PulseForge Fitness' address: '48363 Ethelyn Forge' address_2: null address_3: null city: 'North Collintown' country: UK postcode: 10011-0454 created_at: '2026-02-11T13:00:37+00:00' site_name: 'London Bridge' language: en email_verified_at: '2026-02-11T13:00:38+00:00' metadata: [] created_at: '2026-02-11T13:00:38+00:00' ticket_admin: null engineer: null caretaker: null asset: null contract: id: 1 number: WSGE123 type: 'Adhoc Call-Out' gym_operator: id: 2 first_name: Liana last_name: Klein email: club-a@orbit4.org role: gym_operator company: id: 1 name: 'PulseForge Fitness' address: '48363 Ethelyn Forge' address_2: null address_3: null city: 'North Collintown' country: UK postcode: 10011-0454 created_at: '2026-02-11T13:00:37+00:00' site_name: 'London Bridge' language: en email_verified_at: '2026-02-11T13:00:38+00:00' metadata: [] created_at: '2026-02-11T13:00:38+00:00' service_provider: id: 4 first_name: Imani last_name: Kshlerin email: service-provider@orbit4.org role: service_provider company: id: 2 name: 'The Gym Fixers' address: '833 Sabryna Ramp' address_2: null address_3: null city: Bernierport country: UK postcode: '70876' created_at: '2026-02-11T13:00:37+00:00' site_name: null language: en email_verified_at: '2026-02-11T13:00:38+00:00' metadata: [] created_at: '2026-02-11T13:00:38+00:00' active: true start_date: '2026-02-10' end_date: '2027-02-10' metadata: [] created_at: '2026-02-11T13:00:41+00:00' media: - id: 1 url: 'https://cdn.orbit4.org/uploads/image.jpg' type: image resource_type: ticket resource_id: 2 extra_properties: null created_at: '2026-02-11T13:00:42+00:00' images: - id: 1 url: 'https://cdn.orbit4.org/uploads/image.jpg' type: image resource_type: ticket resource_id: 2 extra_properties: null created_at: '2026-02-11T13:00:42+00:00' documents: - id: 2 url: 'https://cdn.orbit4.org/uploads/quote.pdf' type: quote resource_type: ticket resource_id: 2 extra_properties: null created_at: '2026-02-11T13:00:42+00:00' notes: - id: 2 user: id: 2 first_name: Liana last_name: Klein email: club-a@orbit4.org role: gym_operator company: id: 1 name: 'PulseForge Fitness' address: '48363 Ethelyn Forge' address_2: null address_3: null city: 'North Collintown' country: UK postcode: 10011-0454 created_at: '2026-02-11T13:00:37+00:00' site_name: 'London Bridge' language: en email_verified_at: '2026-02-11T13:00:38+00:00' metadata: [] created_at: '2026-02-11T13:00:38+00:00' note: 'Ticket Raised' is_system: true metadata: [] created_at: '2026-02-11T13:00:41+00:00' - id: 8 user: id: 2 first_name: Liana last_name: Klein email: club-a@orbit4.org role: gym_operator company: id: 1 name: 'PulseForge Fitness' address: '48363 Ethelyn Forge' address_2: null address_3: null city: 'North Collintown' country: UK postcode: 10011-0454 created_at: '2026-02-11T13:00:37+00:00' site_name: 'London Bridge' language: en email_verified_at: '2026-02-11T13:00:38+00:00' metadata: [] created_at: '2026-02-11T13:00:38+00:00' note: 'Hey, this machine is now totally out of use. Can you come today?' is_system: false metadata: [] created_at: '2026-02-11T13:00:42+00:00' - id: 9 user: id: 4 first_name: Imani last_name: Kshlerin email: service-provider@orbit4.org role: service_provider company: id: 2 name: 'The Gym Fixers' address: '833 Sabryna Ramp' address_2: null address_3: null city: Bernierport country: UK postcode: '70876' created_at: '2026-02-11T13:00:37+00:00' site_name: null language: en email_verified_at: '2026-02-11T13:00:38+00:00' metadata: [] created_at: '2026-02-11T13:00:38+00:00' note: "Sure, no problem, I'll deploy one of my technicians out to you now." is_system: false metadata: [] created_at: '2026-02-11T13:00:42+00:00' - id: 10 user: id: 1 first_name: Carlo last_name: Kiehn email: client-admin@orbit4.org role: club_admin company: id: 1 name: 'PulseForge Fitness' address: '48363 Ethelyn Forge' address_2: null address_3: null city: 'North Collintown' country: UK postcode: 10011-0454 created_at: '2026-02-11T13:00:37+00:00' site_name: null language: en email_verified_at: '2026-02-11T13:00:37+00:00' metadata: [] created_at: '2026-02-11T13:00:37+00:00' note: 'Ticket Closed' is_system: true metadata: [] created_at: '2026-02-11T13:00:45+00:00' metadata: integration_id: ABC123 created_at: '2026-02-11T13:00:41+00:00' properties: data: type: object properties: id: type: integer example: 2 description: 'The unique identifier for the ticket within the Orbit4 system.' number: type: string example: WSGE123-002 description: 'A user friendly identifier for the ticket.' type: type: string example: standard description: 'The type of ticket.' description: type: string example: null description: 'A description of the issue.' priority: type: string example: Faulty description: 'The priority of the ticket based on the state of the equipment.' problem_type: type: string example: electrical description: 'The problem type of the ticket. Possible values are: electrical, software, mechanical, undefined' tags: type: array example: [] status: type: string example: closed description: 'The current status of the ticket.' engineer_arrived_at: type: string example: null description: 'The date and time the engineer arrived at the location.' engineer_deployed_at: type: string example: null description: 'The date and time the engineer was deployed to the location.' closed_at: type: string example: '2026-02-11T13:00:45+00:00' description: 'The date and time the ticket was closed.' service_provider: type: object properties: id: type: integer example: 4 first_name: type: string example: Imani last_name: type: string example: Kshlerin email: type: string example: service-provider@orbit4.org role: type: string example: service_provider company: type: object properties: id: type: integer example: 2 name: type: string example: 'The Gym Fixers' address: type: string example: '833 Sabryna Ramp' address_2: type: string example: null address_3: type: string example: null city: type: string example: Bernierport country: type: string example: UK postcode: type: string example: '70876' created_at: type: string example: '2026-02-11T13:00:37+00:00' site_name: type: string example: null language: type: string example: en email_verified_at: type: string example: '2026-02-11T13:00:38+00:00' metadata: type: array example: [] created_at: type: string example: '2026-02-11T13:00:38+00:00' gym_operator: type: object properties: id: type: integer example: 2 first_name: type: string example: Liana last_name: type: string example: Klein email: type: string example: club-a@orbit4.org role: type: string example: gym_operator company: type: object properties: id: type: integer example: 1 name: type: string example: 'PulseForge Fitness' address: type: string example: '48363 Ethelyn Forge' address_2: type: string example: null address_3: type: string example: null city: type: string example: 'North Collintown' country: type: string example: UK postcode: type: string example: 10011-0454 created_at: type: string example: '2026-02-11T13:00:37+00:00' site_name: type: string example: 'London Bridge' language: type: string example: en email_verified_at: type: string example: '2026-02-11T13:00:38+00:00' metadata: type: array example: [] created_at: type: string example: '2026-02-11T13:00:38+00:00' ticket_admin: type: string example: null engineer: type: string example: null caretaker: type: string example: null asset: type: string example: null contract: type: object properties: id: type: integer example: 1 number: type: string example: WSGE123 type: type: string example: 'Adhoc Call-Out' gym_operator: type: object properties: id: type: integer example: 2 first_name: type: string example: Liana last_name: type: string example: Klein email: type: string example: club-a@orbit4.org role: type: string example: gym_operator company: type: object properties: id: type: integer example: 1 name: type: string example: 'PulseForge Fitness' address: type: string example: '48363 Ethelyn Forge' address_2: type: string example: null address_3: type: string example: null city: type: string example: 'North Collintown' country: type: string example: UK postcode: type: string example: 10011-0454 created_at: type: string example: '2026-02-11T13:00:37+00:00' site_name: type: string example: 'London Bridge' language: type: string example: en email_verified_at: type: string example: '2026-02-11T13:00:38+00:00' metadata: type: array example: [] created_at: type: string example: '2026-02-11T13:00:38+00:00' service_provider: type: object properties: id: type: integer example: 4 first_name: type: string example: Imani last_name: type: string example: Kshlerin email: type: string example: service-provider@orbit4.org role: type: string example: service_provider company: type: object properties: id: type: integer example: 2 name: type: string example: 'The Gym Fixers' address: type: string example: '833 Sabryna Ramp' address_2: type: string example: null address_3: type: string example: null city: type: string example: Bernierport country: type: string example: UK postcode: type: string example: '70876' created_at: type: string example: '2026-02-11T13:00:37+00:00' site_name: type: string example: null language: type: string example: en email_verified_at: type: string example: '2026-02-11T13:00:38+00:00' metadata: type: array example: [] created_at: type: string example: '2026-02-11T13:00:38+00:00' active: type: boolean example: true start_date: type: string example: '2026-02-10' end_date: type: string example: '2027-02-10' metadata: type: array example: [] created_at: type: string example: '2026-02-11T13:00:41+00:00' media: type: array example: - id: 1 url: 'https://cdn.orbit4.org/uploads/image.jpg' type: image resource_type: ticket resource_id: 2 extra_properties: null created_at: '2026-02-11T13:00:42+00:00' description: 'An array of objects representing the media linked to the ticket.' items: type: object properties: id: type: integer example: 1 url: type: string example: 'https://cdn.orbit4.org/uploads/image.jpg' type: type: string example: image resource_type: type: string example: ticket resource_id: type: integer example: 2 extra_properties: type: string example: null created_at: type: string example: '2026-02-11T13:00:42+00:00' images: type: array example: - id: 1 url: 'https://cdn.orbit4.org/uploads/image.jpg' type: image resource_type: ticket resource_id: 2 extra_properties: null created_at: '2026-02-11T13:00:42+00:00' description: 'An array of objects representing the images linked to the ticket.' items: type: object properties: id: type: integer example: 1 url: type: string example: 'https://cdn.orbit4.org/uploads/image.jpg' type: type: string example: image resource_type: type: string example: ticket resource_id: type: integer example: 2 extra_properties: type: string example: null created_at: type: string example: '2026-02-11T13:00:42+00:00' documents: type: array example: - id: 2 url: 'https://cdn.orbit4.org/uploads/quote.pdf' type: quote resource_type: ticket resource_id: 2 extra_properties: null created_at: '2026-02-11T13:00:42+00:00' description: 'An array of objects representing the documents linked to the ticket (quotes, invoices, purchase orders, worksheets, and other files).' items: type: object properties: id: type: integer example: 2 url: type: string example: 'https://cdn.orbit4.org/uploads/quote.pdf' type: type: string example: quote resource_type: type: string example: ticket resource_id: type: integer example: 2 extra_properties: type: string example: null created_at: type: string example: '2026-02-11T13:00:42+00:00' notes: type: array example: - id: 2 user: id: 2 first_name: Liana last_name: Klein email: club-a@orbit4.org role: gym_operator company: id: 1 name: 'PulseForge Fitness' address: '48363 Ethelyn Forge' address_2: null address_3: null city: 'North Collintown' country: UK postcode: 10011-0454 created_at: '2026-02-11T13:00:37+00:00' site_name: 'London Bridge' language: en email_verified_at: '2026-02-11T13:00:38+00:00' metadata: [] created_at: '2026-02-11T13:00:38+00:00' note: 'Ticket Raised' is_system: true metadata: [] created_at: '2026-02-11T13:00:41+00:00' - id: 8 user: id: 2 first_name: Liana last_name: Klein email: club-a@orbit4.org role: gym_operator company: id: 1 name: 'PulseForge Fitness' address: '48363 Ethelyn Forge' address_2: null address_3: null city: 'North Collintown' country: UK postcode: 10011-0454 created_at: '2026-02-11T13:00:37+00:00' site_name: 'London Bridge' language: en email_verified_at: '2026-02-11T13:00:38+00:00' metadata: [] created_at: '2026-02-11T13:00:38+00:00' note: 'Hey, this machine is now totally out of use. Can you come today?' is_system: false metadata: [] created_at: '2026-02-11T13:00:42+00:00' - id: 9 user: id: 4 first_name: Imani last_name: Kshlerin email: service-provider@orbit4.org role: service_provider company: id: 2 name: 'The Gym Fixers' address: '833 Sabryna Ramp' address_2: null address_3: null city: Bernierport country: UK postcode: '70876' created_at: '2026-02-11T13:00:37+00:00' site_name: null language: en email_verified_at: '2026-02-11T13:00:38+00:00' metadata: [] created_at: '2026-02-11T13:00:38+00:00' note: "Sure, no problem, I'll deploy one of my technicians out to you now." is_system: false metadata: [] created_at: '2026-02-11T13:00:42+00:00' - id: 10 user: id: 1 first_name: Carlo last_name: Kiehn email: client-admin@orbit4.org role: club_admin company: id: 1 name: 'PulseForge Fitness' address: '48363 Ethelyn Forge' address_2: null address_3: null city: 'North Collintown' country: UK postcode: 10011-0454 created_at: '2026-02-11T13:00:37+00:00' site_name: null language: en email_verified_at: '2026-02-11T13:00:37+00:00' metadata: [] created_at: '2026-02-11T13:00:37+00:00' note: 'Ticket Closed' is_system: true metadata: [] created_at: '2026-02-11T13:00:45+00:00' description: 'An array of objects representing the notes linked to the ticket.' items: type: object properties: id: type: integer example: 2 user: type: object properties: id: type: integer example: 2 first_name: type: string example: Liana last_name: type: string example: Klein email: type: string example: club-a@orbit4.org role: type: string example: gym_operator company: type: object properties: id: type: integer example: 1 name: type: string example: 'PulseForge Fitness' address: type: string example: '48363 Ethelyn Forge' address_2: type: string example: null address_3: type: string example: null city: type: string example: 'North Collintown' country: type: string example: UK postcode: type: string example: 10011-0454 created_at: type: string example: '2026-02-11T13:00:37+00:00' site_name: type: string example: 'London Bridge' language: type: string example: en email_verified_at: type: string example: '2026-02-11T13:00:38+00:00' metadata: type: array example: [] created_at: type: string example: '2026-02-11T13:00:38+00:00' note: type: string example: 'Ticket Raised' is_system: type: boolean example: true metadata: type: array example: [] created_at: type: string example: '2026-02-11T13:00:41+00:00' metadata: type: object properties: integration_id: type: string example: ABC123 created_at: type: string example: '2026-02-11T13:00:41+00:00' description: 'The date and time the ticket was created.' tags: - Tickets requestBody: required: false content: application/json: schema: type: object properties: status: type: string description: 'The status of the ticket.' example: closed enum: - open - pending - parts_required - engineer_deployed - closed engineer_id: type: integer description: 'The ID of the external technician deployed by the service provider.' example: null caretaker_id: type: integer description: 'The ID of the internal technician deployed by the gym operator.' example: null ticket_admin_id: type: integer description: 'The ID of the ticket admin managing the ticket.' example: null case_number: type: string description: 'An optional alternative identifier.' example: null priority: type: string description: 'The level of priority based on the equipment damage.' example: Faulty enum: - Low - Faulty - 'Out of Order' - Replacement engineer_arrived_at: type: datetime description: 'A timestamp indicating the time the technician arrived to the site.' example: null engineer_completed_at: type: datetime description: 'A timestamp indicating the time the technician left the site after completion.' example: null engineer_deployed_at: type: datetime description: 'A timestamp indicating the time the technician was deployed by the service provider.' example: null closed_at: type: datetime description: 'A timestamp indicating the time the ticket was marked as closed.' example: null metadata: type: string description: 'A JSON object with metadata, which can be used for filtering. This will also be included in API responses and webhook payloads.' example: '{"integration_id":"ABC123"}' parameters: - in: path name: ticket description: 'The ID of the ticket.' example: '2' required: true schema: type: string /v1/users: get: summary: 'Search for users.' operationId: searchForUsers description: "This endpoint retrieves users associated with your account. The user role must be specified to fetch users of a\nspecific role in the system. For users that are part of a parent account (like engineers and ticket admins), the\nparent_id parameter must be provided." parameters: - in: query name: search description: 'Search for users by first name, last name, company name, site name or email address.' example: null required: false schema: type: string description: 'Search for users by first name, last name, company name, site name or email address.' example: null - in: query name: source description: 'Filter users by their data source/origin.' example: oracle_fusion required: false schema: type: string description: 'Filter users by their data source/origin.' example: oracle_fusion enum: - oracle_fusion - vasa - manual - in: query name: parent_id description: 'Filter users by their parent account. This field is required when querying engineers or ticket admins.' example: null required: false schema: type: integer description: 'Filter users by their parent account. This field is required when querying engineers or ticket admins.' example: null - in: query name: role description: 'Filter users by role.' example: gym_operator required: true schema: type: string description: 'Filter users by role.' example: gym_operator enum: - gym_operator - service_provider - engineer - ticket_admin - in: query name: metadata description: 'Filter results by metadata. Replace metadata_key with the key of the metadata you want to filter by.' example: null required: false schema: type: string description: 'Filter results by metadata. Replace metadata_key with the key of the metadata you want to filter by.' example: null - in: query name: page description: 'The page number of results to be returned.' example: null required: false schema: type: integer description: 'The page number of results to be returned.' example: null - in: query name: per_page description: 'The number of results to be returned for each page of results.' example: null required: false schema: type: integer description: 'The number of results to be returned for each page of results.' example: null - in: query name: sort description: "Results can be sorted by the following fields:\n\n\n\nThe default sorting order is ascending, but the direction can be reversed by prefixing a dash (-) like so: `?sort=-id`" example: null required: false schema: type: string description: "Results can be sorted by the following fields:\n\n\n\nThe default sorting order is ascending, but the direction can be reversed by prefixing a dash (-) like so: `?sort=-id`" example: null responses: 200: description: '' content: application/json: schema: type: object example: data: [] links: first: 'https://api.orbit4.org/v1/users?page=1' last: 'https://api.orbit4.org/v1/users?page=1' prev: null next: null meta: current_page: 1 from: null last_page: 1 links: - url: null label: '« Previous' active: false - url: 'https://api.orbit4.org/v1/users?page=1' label: '1' active: true - url: null label: 'Next »' active: false path: 'https://api.orbit4.org/v1/users' per_page: 25 to: null total: 0 properties: data: type: array example: [] links: type: object properties: first: type: string example: 'https://api.orbit4.org/v1/users?page=1' last: type: string example: 'https://api.orbit4.org/v1/users?page=1' prev: type: string example: null next: type: string example: null meta: type: object properties: current_page: type: integer example: 1 from: type: string example: null last_page: type: integer example: 1 links: type: array example: - url: null label: '« Previous' active: false - url: 'https://api.orbit4.org/v1/users?page=1' label: '1' active: true - url: null label: 'Next »' active: false items: type: object properties: url: type: string example: null label: type: string example: '« Previous' active: type: boolean example: false path: type: string example: 'https://api.orbit4.org/v1/users' per_page: type: integer example: 25 to: type: string example: null total: type: integer example: 0 tags: - Users post: summary: 'Create new user.' operationId: createNewUser description: "This endpoint allows you to add a new user to your account. The user role must be specified when creating a new\nuser.\n\nAnd the parent_id parameter must be provided for users that are part of a parent account (like\nengineers and ticket admins)." parameters: [] responses: 201: description: '' content: application/json: schema: type: object example: data: id: 22 first_name: rmhyyeidcgajuphenippqbu last_name: ushwukkkmsgs email: lucas.leannon@example.org role: gym_operator company: id: 1 name: 'PulseForge Fitness' address: '48363 Ethelyn Forge' address_2: null address_3: null city: 'North Collintown' country: UK postcode: 10011-0454 created_at: '2026-02-11T13:00:37+00:00' site_name: mmlkicdseyogxm language: id email_verified_at: null metadata: integration_id: ABC123 created_at: '2026-02-11T13:00:43+00:00' properties: data: type: object properties: id: type: integer example: 22 description: 'The unique identifier for the user within the Orbit4 system.' first_name: type: string example: rmhyyeidcgajuphenippqbu description: 'The first name of the user.' last_name: type: string example: ushwukkkmsgs description: 'The last name of the user.' email: type: string example: lucas.leannon@example.org description: 'The email address of the user.' role: type: string example: gym_operator description: 'The role of the user.' company: type: object properties: id: type: integer example: 1 description: 'The unique identifier for the company within the Orbit4 system.' name: type: string example: 'PulseForge Fitness' description: 'The name of the company.' address: type: string example: '48363 Ethelyn Forge' description: "The first line of the company's address." address_2: type: string example: null description: "The second line of the company's address." address_3: type: string example: null description: "The third line of the company's address." city: type: string example: 'North Collintown' description: "The city of the company's address." country: type: string example: UK description: "The country of the company's address." postcode: type: string example: 10011-0454 description: "The postcode of the company's address." created_at: type: string example: '2026-02-11T13:00:37+00:00' description: 'The date and time the company was created.' site_name: type: string example: mmlkicdseyogxm language: type: string example: id description: 'The language the user prefers to use.' email_verified_at: type: string example: null description: 'The date and time the user verified their email address.' metadata: type: object properties: integration_id: type: string example: ABC123 created_at: type: string example: '2026-02-11T13:00:43+00:00' description: 'The date and time the user was created.' tags: - Users requestBody: required: true content: application/json: schema: type: object properties: first_name: type: string description: 'The first name of the user.' example: rmhyyeidcgajuphenippqbu last_name: type: string description: 'The last name of the user.' example: ushwukkkmsgs email: type: string description: 'The email address of the user.' example: lucas.leannon@example.org company_id: type: numeric description: 'The company id the user belongs to. Only for Service Providers.' example: null site_name: type: string description: 'The name of the club the user belongs to. Only for Gym Operators.' example: mmlkicdseyogxm language: type: string description: 'The preferred language the user wants to receive their notifications.' example: id enum: - en - es - de - bg - pt - fr - jp - tr - ar - zh - zh-Hant - hi - bn - pl - id - th - vi - el parent_id: type: integer description: 'The ID of the parent account. This field is required when creating engineers or ticket admins.' example: null role: type: string description: 'The role of the user.' example: gym_operator enum: - gym_operator - service_provider - gym_staff - caretaker - engineer - ticket_admin metadata: type: string description: 'A JSON object with metadata, which can be used for filtering. This will also be included in API responses and webhook payloads.' example: '{"integration_id":"ABC123"}' required: - first_name - last_name - email - language - role '/v1/users/{user}': get: summary: 'Fetch user details.' operationId: fetchUserDetails description: 'This endpoint allows you to retrieve details of a specific user by their ID.' parameters: [] responses: 200: description: '' content: application/json: schema: type: object example: data: id: 2 first_name: Liana last_name: Klein email: club-a@orbit4.org role: gym_operator company: id: 1 name: 'PulseForge Fitness' address: '48363 Ethelyn Forge' address_2: null address_3: null city: 'North Collintown' country: UK postcode: 10011-0454 created_at: '2026-02-11T13:00:37+00:00' site_name: 'London Bridge' language: en email_verified_at: '2026-02-11T13:00:38+00:00' metadata: [] created_at: '2026-02-11T13:00:38+00:00' properties: data: type: object properties: id: type: integer example: 2 description: 'The unique identifier for the user within the Orbit4 system.' first_name: type: string example: Liana description: 'The first name of the user.' last_name: type: string example: Klein description: 'The last name of the user.' email: type: string example: club-a@orbit4.org description: 'The email address of the user.' role: type: string example: gym_operator description: 'The role of the user.' company: type: object properties: id: type: integer example: 1 description: 'The unique identifier for the company within the Orbit4 system.' name: type: string example: 'PulseForge Fitness' description: 'The name of the company.' address: type: string example: '48363 Ethelyn Forge' description: "The first line of the company's address." address_2: type: string example: null description: "The second line of the company's address." address_3: type: string example: null description: "The third line of the company's address." city: type: string example: 'North Collintown' description: "The city of the company's address." country: type: string example: UK description: "The country of the company's address." postcode: type: string example: 10011-0454 description: "The postcode of the company's address." created_at: type: string example: '2026-02-11T13:00:37+00:00' description: 'The date and time the company was created.' site_name: type: string example: 'London Bridge' language: type: string example: en description: 'The language the user prefers to use.' email_verified_at: type: string example: '2026-02-11T13:00:38+00:00' description: 'The date and time the user verified their email address.' metadata: type: array example: [] created_at: type: string example: '2026-02-11T13:00:38+00:00' description: 'The date and time the user was created.' tags: - Users put: summary: 'Update user.' operationId: updateUser description: "This endpoint allows you to update details of a specific user by their ID. Only the fields that need to be\nupdated should be provided." parameters: [] responses: 200: description: '' content: application/json: schema: type: object example: data: id: 2 first_name: obthfkjybyqjnwus last_name: jiaslazniwkww email: club-a@orbit4.org role: gym_operator company: id: 1 name: 'PulseForge Fitness' address: '48363 Ethelyn Forge' address_2: null address_3: null city: 'North Collintown' country: UK postcode: 10011-0454 created_at: '2026-02-11T13:00:37+00:00' site_name: sfpunqjgf language: en email_verified_at: '2026-02-11T13:00:38+00:00' metadata: integration_id: ABC123 created_at: '2026-02-11T13:00:38+00:00' properties: data: type: object properties: id: type: integer example: 2 description: 'The unique identifier for the user within the Orbit4 system.' first_name: type: string example: obthfkjybyqjnwus description: 'The first name of the user.' last_name: type: string example: jiaslazniwkww description: 'The last name of the user.' email: type: string example: club-a@orbit4.org description: 'The email address of the user.' role: type: string example: gym_operator description: 'The role of the user.' company: type: object properties: id: type: integer example: 1 description: 'The unique identifier for the company within the Orbit4 system.' name: type: string example: 'PulseForge Fitness' description: 'The name of the company.' address: type: string example: '48363 Ethelyn Forge' description: "The first line of the company's address." address_2: type: string example: null description: "The second line of the company's address." address_3: type: string example: null description: "The third line of the company's address." city: type: string example: 'North Collintown' description: "The city of the company's address." country: type: string example: UK description: "The country of the company's address." postcode: type: string example: 10011-0454 description: "The postcode of the company's address." created_at: type: string example: '2026-02-11T13:00:37+00:00' description: 'The date and time the company was created.' site_name: type: string example: sfpunqjgf language: type: string example: en description: 'The language the user prefers to use.' email_verified_at: type: string example: '2026-02-11T13:00:38+00:00' description: 'The date and time the user verified their email address.' metadata: type: object properties: integration_id: type: string example: ABC123 created_at: type: string example: '2026-02-11T13:00:38+00:00' description: 'The date and time the user was created.' tags: - Users requestBody: required: true content: application/json: schema: type: object properties: first_name: type: string description: 'The first name of the user.' example: obthfkjybyqjnwus last_name: type: string description: 'The last name of the user.' example: jiaslazniwkww site_name: type: string description: 'The name of the club the user belongs to. Only for Gym Operators.' example: sfpunqjgf language: type: string description: 'The preferred language the user wants to receive their notifications.' example: en enum: - en - es - de - bg - pt - fr - jp - tr - ar - zh - zh-Hant - hi - bn - pl - id - th - vi - el metadata: type: string description: 'A JSON object with metadata, which can be used for filtering. This will also be included in API responses and webhook payloads.' example: '{"integration_id":"ABC123"}' required: - first_name - last_name - language delete: summary: 'Delete user.' operationId: deleteUser description: 'This endpoint allows you to delete a specific user from your account by their ID.' parameters: [] responses: 204: description: '' tags: - Users parameters: - in: path name: user description: 'The ID of the user.' example: '2' required: true schema: type: string '/v1/users/{user}/link': post: summary: 'Link user' operationId: linkUser description: "This endpoint allows you to link a user to a parent user account. i.e. link an engineer to a\nservice provider account." parameters: [] responses: 204: description: '' tags: - Users requestBody: required: false content: application/json: schema: type: object properties: child_id: type: string description: 'The ID of the user to be linked to the parent user account.' example: 5.0 parameters: - in: path name: user description: 'The ID of the parent user.' example: '3' required: true schema: type: string '/v1/users/{user}/unlink': post: summary: 'Unlink user' operationId: unlinkUser description: "This endpoint allows you to unlink a user from a parent user account. i.e. unlink a ticket admin from a\ngym operator account." parameters: [] responses: 204: description: '' tags: - Users requestBody: required: false content: application/json: schema: type: object properties: child_id: type: string description: 'The ID of the user to be unlinked from the parent user account.' example: 7.0 parameters: - in: path name: user description: 'The ID of the parent user.' example: '3' required: true schema: type: string tags: - name: Assets description: "\nThe following set of endpoints are engineered for efficient management of your clubs' asset registers on the Orbit4\nplatform. They simplify the process of creating, updating, and even deleting assets that are no longer needed within\nyour gym operator accounts. The main purpose of these operations is facilitating the synchronization of your system's\nassets with Orbit4." - name: Contracts description: "\nThe following set of endpoints are designed to facilitate the management of your service contracts between your gym\noperators and service providers on the Orbit4 platform. They simplify the process of searching and creating contracts." - name: Media description: "\nThe following set of endpoints are designed to facilitate the management of media files within the different\nresources." - name: Notes description: "\nThe following set of endpoints are designed to facilitate the management of ticket notes.\naccounts." - name: Tickets description: "\nThe following set of endpoints are designed to facilitate the management of tickets within your different user\naccounts. They allow you to search for tickets, fetch specific ticket details, create new tickets, update ticket\ndetails, and even change tickets' status. The main purpose of these operations is facilitating the synchronization\nof your system's tickets with Orbit4." - name: Users description: "\nThe following set of endpoints provide a comprehensive suite of tools for managing your users within your account.\nThey are designed to handle a variety of operations, from searching for users based on specific roles, fetching\ndetailed information about individual users, creating new users, updating existing user details, and even removing\nusers from your account when no longer needed. The main purpose of these operations is facilitating the\nsynchronization of your system's users with Orbit4." components: securitySchemes: default: type: http scheme: bearer description: 'You can retrieve your token by navigating to the API Tokens section within your profile menu and then clicking on Generate API Token.' security: - default: []